Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,925 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product. Kids love it so much. Thanks for the great service.”

Helpful Report

Posted 4 years ago

“Ordering process very straightfoward. Order placed on 17th December as a last minute Christmas present - delivered as promised - very happy that it arrived in time!”

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Posted 4 years ago

“Ordered a replacement trampoline net - unfortunately, I ordered to wrong size. Returned and refunded with no quibbles, and excellent help to find the right size, which fitted perfectly on the second atttempt. Excellent service”

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Posted 4 years ago

“Could not fault from the process of ordering straight up to the delivery.”

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Posted 4 years ago

“Ordered a Bazoongi Playtents Special Edition Knight's Castle, it was well packed and delivered very quickly. The tent itself is fantastic and extremely good quality for the price, we are very impressed, the attention to detail is great, good quality tent poles with elastic joints on some, easy to build, 2 colour coded hexagons with poles between, basically a small version of a larger frame tent, ties, velcro and all stitching is strong and neat. It blows other playtents available from well known retail park or other well known large internet shops out of the water. There's a front door with a drawer bridge that can velcro up to the castle, a back door, 2 windows and 2 grey mesh panels that look as though ivy is growing up them, Most importantly our little one absolutely loves it and it's been up in our living room since Christmas Day!”

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Posted 4 years ago

“Brilliant customer service and fast delivery”

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Posted 4 years ago

“Excellent service and product! Great quality, easy to build, lots of fun. Our son says “amazing, amazing, amazing!”.”

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Posted 4 years ago

“Needed spare parts for a 5 year old trampoline. Used the online chat service and the representative worked out which model it was and which spares I needed, sending links online to order each item. Very good service and delivery of items within a couple of days.”

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Posted 4 years ago

“The trampoline was great but the instructions are NOT good. I think you seriously need to rewrite the part where you attach the springs. Not only is it critical that use the Spring pull device (which we only found very late in stages - please make advice in using this a lot more prominent) But I’m still completely baffled as to the order of which springs to put in first. It is not clear at all in your notes and this really did make it incredibly hard. We did work it out, eventually but you really need to rewrite.”

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Posted 4 years ago

Dear Andrew, Thank you for taking the time to post a review on the cover, ladder and tie down kit you purchased from us. I am sorry to read that the manual you received was difficult to understand. We are updating all our manuals and these will be available in the New Year. I cannot find an order for a trampoline from you, so I am not sure which 7ft x 10ft Oval model you purchased. Please contact us at customerservice@yjeurope.co.uk if you need further help. Thank you.

Posted 4 years ago

“Excellent service. Good quality product delivered on time.”

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Posted 4 years ago

“Fantastic product and speedy delivery”

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Posted 4 years ago

“Super fast delivery”

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Posted 4 years ago

“Je suis tres satisfait de mon achat chez Jumpking.eu. Service impeccable et sympatique, livraison rapide. Et le trampoline est de tres bonne qualité. Rien a redire, tout a été parfait pour moi.”

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Posted 4 years ago

“Fast delivery. Bought swing for grandsons birthday. So far all good.”

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Posted 4 years ago

“Bought as a Christmas present so not yet put together, but customer service and fast delivery was excellent”

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Posted 4 years ago

“Item was a good fit. However, material very thin and light and thus overpriced.”

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Posted 4 years ago

“First time I have ordered from this company. Order to delivery was very quick. Unfortunately, my daughter was not in, but left a note on the door, as requested, to say please leave with next door neighbour. However, the delivery driver left in the back garden in the rain. Fortunately, it was wrapped in polythene. The item was unpacked and it appears there is no damage. Would have given five stars otherwise.”

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Posted 4 years ago

“Exactly what we wanted and very pleased with our purchase.”

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Posted 4 years ago

“Fabulous service”

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Posted 4 years ago

“Great company, have ordered my trampoline parts from them for at least 8 years and will continue to whenever needed. Delivery is usually takes 5 days or less. Great quality products at great prices. Very friendly service. Have been to the office to pick up parts as well and have to say i love the friendly four legged family members too.🐕🐶 its a thumbs up from me 👍. I have and would recommend”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,925 reviews