Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order, quick and efficient deliver”

Helpful Report

Posted 4 years ago

“On the advice of JumpKing I ordered a replacement net. It arrived within a week. But it was the wrong size. I called 3 times during normal business hours as published on 3 different days over a week and each time got a voicemail where I duly followed their instructions asking about exchanging/returning the net for another bigger net. No one has returned my call. I have emailed them as well over a week ago. No response. Clearly not a company that values their customers. Do not buy from them would be my advice.”

Helpful Report

Posted 4 years ago

“The quality of the product is fine but it was sold to me believing it would fit the model of trampoline I own. It does not I had to cut it to make space for the pokes and even then make it fit as best I could.”

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Posted 4 years ago

“Perfect item and arrived very quickly. Good price too. Easy to find what I needed on the website as the descriptions are very good.”

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Posted 4 years ago

“Fab trampoline! It's BIG!!! Easy to put up - kids love it. Arrived really quickly....can't fault it. Thanks :)”

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Posted 4 years ago

“Ordered a replacement net for our trampoline. Just what I was after. Good service and quick delivery. East transaction. Thank you.”

Helpful Report

Posted 4 years ago

“Blimey ordered on the Tuesday night and arrived Thursday. Can’t argue with that. It’s a very impressive bit of kit. As some reviewers have stated it is not easy to stretch the springs however do an internet search on this and there are some useful hacks. Everything else fits like a glove but is easily a 2 person job. All in all worth every penny.”

Helpful Report

Posted 4 years ago

“Replacement part paid for, sent and received. Fits, works . . . happy I am.”

Helpful Report

Posted 4 years ago

“Sent me out completely the wrong order. Yes the rectified the problem but still an inconvenience. I would use again.”

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Posted 4 years ago

“My trampoline now looks as good as new!! I was really impressed with the speed of the delivery and the range of products. My trampoline is about 9 years old and very tired looking. With a new net, surround pad and foam tubes, it now looks brand new (plus a fraction of the price of buying a new tramp). (See my photos for a before and after). Fully recommend!”

Jumpking.eu 5 star review on 16th March 2021

Helpful Report

Posted 4 years ago

“Great service and fair price.”

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Posted 4 years ago

“It’s rare I write a review but I have to say the trampoline cover is genius. It keeps the pigeons away and I can see it will be great for keeping the sun off the children in Summer too. Wish I’d known about this sooner. Brilliant!”

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Posted 4 years ago

“Prompt delivery and great product. Kids are delighted with it!”

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Posted 4 years ago

“Fantastic service. Shipped quickly and great quality product. Thank you! I now have 2 very happy boys again 💙”

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Posted 4 years ago

“Hi we’ve had trampolines for many years and they have all been 12 round, they have all failed on the frame. The Jumpking frame is built far superior compared other purchased and with its 10 year frame warranty gives us reassurance. Steve”

Helpful Report

Posted 4 years ago

“I purchased a replacement pad for my trampoline. Price was great, shipping was quick and the quality of the product was superb. Very happy customer.”

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Posted 4 years ago

“Delivered very quickly. Would recommend this company.”

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Posted 4 years ago

“Ordered a small plastic bung costing £3.50 and the postage was £7.00. Ludicrous”

Helpful Report

Posted 4 years ago

“Excellent product , Happy kids !”

Helpful Report

Posted 4 years ago

“Easy to use website and easy to fit product.”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews