Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,924 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent me out completely the wrong order. Yes the rectified the problem but still an inconvenience. I would use again.”

Helpful Report

Posted 4 years ago

“My trampoline now looks as good as new!! I was really impressed with the speed of the delivery and the range of products. My trampoline is about 9 years old and very tired looking. With a new net, surround pad and foam tubes, it now looks brand new (plus a fraction of the price of buying a new tramp). (See my photos for a before and after). Fully recommend!”

Jumpking.eu 5 star review on 16th March 2021

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Posted 4 years ago

“Great service and fair price.”

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Posted 4 years ago

“It’s rare I write a review but I have to say the trampoline cover is genius. It keeps the pigeons away and I can see it will be great for keeping the sun off the children in Summer too. Wish I’d known about this sooner. Brilliant!”

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Posted 4 years ago

“Prompt delivery and great product. Kids are delighted with it!”

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Posted 4 years ago

“Fantastic service. Shipped quickly and great quality product. Thank you! I now have 2 very happy boys again 💙”

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Posted 4 years ago

“Hi we’ve had trampolines for many years and they have all been 12 round, they have all failed on the frame. The Jumpking frame is built far superior compared other purchased and with its 10 year frame warranty gives us reassurance. Steve”

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Posted 4 years ago

“I purchased a replacement pad for my trampoline. Price was great, shipping was quick and the quality of the product was superb. Very happy customer.”

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Posted 4 years ago

“Delivered very quickly. Would recommend this company.”

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Posted 4 years ago

“Ordered a small plastic bung costing £3.50 and the postage was £7.00. Ludicrous”

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Posted 4 years ago

“Excellent product , Happy kids !”

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Posted 4 years ago

“Easy to use website and easy to fit product.”

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Posted 4 years ago

“Awesome customer service in locating correct replacement part”

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Posted 4 years ago

“Brilliant. All replacement parts were correct and delivered quickly. Our trampoline looks brand new again”

Jumpking.eu 5 star review on 8th March 2021

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Posted 4 years ago

“I ordered a trampoline on the 1st March with the promise that if I delivered before 11am the trampoline would be sent on a next day service. I ordered before 11am and it did not arrive and still hasn't on the 8th March! I have rung countless times and the phone has never been answered. I have emailed multiple times and they blamed the courier service that they use. I have requested a refund!”

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Posted 4 years ago

Hi Gemma, Thanks for your review and I am sorry to hear you have not heard from anyone. I can see you have input an Order ID - This is not one of ours and I believe you may have ordered from Jumpking.co.uk - Not us Jumpking.eu! Can you possibly email us at customerservice@yjeurope.co.uk and I can look into this for you and assist as best I can. Thank you, Harriet

Posted 4 years ago

“Great no problems”

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Posted 4 years ago

“For 2 weeks big thumb up. Used multiple times a day by all family party. Perfect for a freedom feeling in lockdown life. It was a bit of a challenge to ensemble it, but made it at the end. Oval shape brilliant solution for optimal use of space.”

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Posted 4 years ago

“Fantastic service. Managed to order replacement parts for our trampoline. They were extremely reasonable and were delivered quicker than expected too.”

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Posted 4 years ago

“Very poor indeed! I was charged £21 delivery from mainland to Northern Ireland. Are we no longer part of the UK?”

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Posted 4 years ago

“Our ten year old much-loved and very well-used (we have four kids) Jumpking trampoline needed a new net. Very impressed it was still available and that it arrived in two days. Trampoline now ready for another ten years! Thank you!”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,924 reviews