Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery easy to use ordering x”

Helpful Report

Posted 7 years ago

“Good to know I was able to order spares . The delivery was reliable . My only issue was that I found it a tad tricky actually seeing the item I wanted within your online site . Other than that no problems , ta”

Helpful Report

Posted 7 years ago

“What a great kid's trampoline. Not too big for our living room yet big enough for both our girls being on it. Suitable for young children. Our youngest is 20 months. Really good bounce. Well built and would recommend”

Helpful Report

Posted 7 years ago

“bought for second time after 3 years as dmaged first on in severe storm.grandchildren asked for replacement as used on a daily basis and value for money is immeasurable”

Helpful Report

Posted 7 years ago

“Good quality. Grandkids love it.”

Helpful Report

Posted 7 years ago

“Great price, fast delivery. Haven't had castle up yet but I know my granddaughter will love it and have hour's of fun .”

Helpful Report

Posted 7 years ago

“Excellent customer service. I ordered parts for trampoline and installation. I was very impressed by the professionalism and support provided by the staff.”

Helpful Report

Posted 7 years ago

“Our bouncy castle was a great price and arrived very quickly as promised, our grandson will have many happy hours on his own bouncy castle!! Thank you.”

Helpful Report

Posted 7 years ago

“Lovely sleeping bag. Grandkid is delighted with it.”

Helpful Report

Posted 7 years ago

“Very pleased with product. Prompt delivery and the Web site is very easy to use.”

Helpful Report

Posted 7 years ago

“Brilliant customer service and great bouncy castle my daughter loves it!! Great quality!”

Helpful Report

Posted 7 years ago

“I was happy with the replacement net and surround. However, I'd ordered a foam casing for one of the 4 supporting posts. When it arrived I was disappointed to see it only covered a half of the post and that I should have ordered 2 foam casings rather than one. That was not clear at all in my order. I would like to receive the missing foam casing. Happy to pay for it but I would be loathe to pay another delivery charge,”

Helpful Report

Posted 7 years ago

Dear Paul, thank you for bringing this to our attention. We will update our website to ensure that on this particular item it will be made more clear. Best Regards, Charlotte.

Posted 7 years ago

“Wonderful customer service, fast delivery, good quality and very good value for the price. Granddaughter loved it Thankyou”

Helpful Report

Posted 7 years ago

“Was a bit skeptical due to low price but actually this is as good as it's rivals around 100 to 130 quid. Kids love it and inflates and deflates very quickly. Fits In my living room and I have a trampoline by jumpking for the last 4 years and it's still going so good company as far as I'm concerned”

Helpful Report

Posted 7 years ago

“The customer service has been second too none. my trampoline bent in the wind. got spares within two days, they looked up my original order with them and sent the correct items. would highly recommend if you want your tramp to last.”

Helpful Report

Posted 7 years ago

“Exactly as described. Good quality product. Instructions easy to read. Everything is as it should be. Kids and I love it.”

Helpful Report

Posted 7 years ago

“Order net and surround, all arrived quickly and perfect to revamp the trampoline. My daughter now refers to it as her 'new' trampoline!”

Helpful Report

Posted 7 years ago

“Very good service 10 out 10”

Helpful Report

Posted 7 years ago

“was damage and missinig part corn,i cant use this gingerbread hause,i am not happy ☹”

Helpful Report

Posted 7 years ago

Dear Asta, I'm sorry to hear that your gingerbread house is damaged. I have responded to your email and we will be sending you a replacement part. Best Regards, Charlotte.

Posted 7 years ago

“Excellent customer service- excellent communication. For the time of year super fast delivery as promised. Would definitely use again”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews