I have contacted customer services for a refund with the following regarding order 100016219 and I am awaiting a reply and resolution.... Hi there, I had a card left by Yodel yesterday for my item delivered and written on the card is the word ‘Porch’ – sadly I do not have a porch and sadly I have checked with my neighbours earlier this morning and there is no sign of the parcel/package. I’ve attached a couple of photos of my house and the card left (feel free to check my house on Google maps – 26 Testbourne Road, SO40 8FE) but this has happened before with Yodel and items going missing that have been left ‘in porches’ or on my door step and it seems like it’s happened again yesterday. What makes this more frustrating is that I have paid £7 in charges to get it delivered (and not even next day as I placed the order last Friday) and ultimately I’m still without anything. Ordinarily I would ask if you can send another one asap but in my wife’s need for a trampoline tomorrow for guests staying we have had to go out and buy a completely new setup. Please can you investigate the whereabouts and if this was what was left yesterday then I no longer need it as I have had to resort to a different option. Thanks in advance, Dean