Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the quality of the product was poor....and nothing like the original I purchased with the trampoline. Shame on JumpKing for selling 'replacement' parts which are nothing like the originals.....its not as if it was cheap either!”

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Posted 7 years ago

“Helpful phone support to get replacement net for 3 year old trampoline.”

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Posted 7 years ago

“It is a rip off.”

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Posted 7 years ago

“Love my new trampoline and so does my daughter! The only thing she wanted to come home from her first day at school for. I found it ok to assemble it on my own, though I am sure it would have been quicker with 2 people. The instructions are sometimes not exactly right, but you can work out what to do.”

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Posted 7 years ago

“Amazing service - delivered next day!!!! Highly recommended.”

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Posted 7 years ago

“The Zorb trampoline is a fantastic product, it is very well built and provides value for money. However I have deducted a "star" as the build is problematic and the instructions are poor. The suggested approach to put the netting and poles in place simply does not work. We devised an alternative method which did work effectively and only took 10 minutes.”

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Posted 7 years ago

“Really helpful staff and speedy delivery”

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Posted 7 years ago

“Excellent service, good description of netting for the trampoline, arrived on the date stated, easy to put on and fits perfectly.”

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Posted 7 years ago

“This is our 2nd jumpking trampoline. The first lasted 8 years and was used constantly therefore we have chosen jumpking again. Looks great and bounces well!”

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Posted 7 years ago

“Bought the 'gingerbread' play house. Good quality product at a reasonable price delivered very quickly indeed.”

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Posted 7 years ago

“My son loves it”

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Posted 7 years ago

“Really hard part to find for our trampoline, but we found it here, and I now have two very happy children. Thank you.”

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Posted 7 years ago

“Fast efficient service”

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Posted 7 years ago

“Very quick delivery and great bargain but bit disappointed with box packaging as mushroom plattent was a present and once opened package to wrap the box inside was filthy and ripped! Inside good s fine”

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Posted 7 years ago

“The service was super quick and extremely helpful and informative”

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Posted 7 years ago

“Prompt emails when had a query about trampoline or to defer delivery. Very pleasant and efficient to deal with and very happy with trampoline”

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Posted 7 years ago

“By selling spare parts and shipping quickly so the kids can get back jumping!!”

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Posted 7 years ago

“Was able to help identify required spare part and supply when back in stock, however twice did not return phone calls when told they would call us back”

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Posted 7 years ago

“Arrived on time and we'll packaged”

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Posted 7 years ago

“Quick delivery and exactly what I needed!”

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Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews