Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once i managed to overcome the confusion of being able to order on your web page... all was well. The trampoline was delivered when they said and the family managed to assemble it. Then they sent us a photo of all three grandchildren having a fantastic time jumping THAT made me very happy. If the web page was easier to use i'd give you 5!”

Helpful Report

Posted 7 years ago

“The .eu site has the best price, but the service is friendly and efficient. Our order was delivered within a day of placing. Kids are very happy.”

Helpful Report

Posted 7 years ago

“I have been looking for a suitable roof solution for our 10 x 15 Jumpking trampoline. This was ideal and now I no longer have to clear leaves, debris and bird poo from the trampoline or continually remove and put back the cover. It was also easy to assemble and put on the trampoline. I highly recommend it!”

Helpful Report

Posted 7 years ago

“Very please with purchase. thank you”

Helpful Report

Posted 7 years ago

“Order was cancelled due to lack of stock, wasn't informed until 4 days later when I emailed the company to see where my bouncy castle was. Not good communication.”

Helpful Report

Posted 7 years ago

“Went for the deluxe range, the extra springs, length of springs and quality of this frame make a big difference. Great bounce, great quality, speedy delivery.”

Helpful Report

Posted 7 years ago

“Website process was easy to order & springs arrived promptly by courier. Would recommend this company”

Helpful Report

Posted 7 years ago

“Really pleased with the Children’s sleeping bag I ordered. Easy online ordering, fast delivery and my daughter was thrilled with quality, comfort and bright design.”

Helpful Report

Posted 7 years ago

“They had an easy to use website and the replacement parts turned up as expected and early.”

Helpful Report

Posted 7 years ago

“Very pleased with quality of net and surround which arrived very quickly, my only complaint is that I was not emailed as requested to let me know that the items were back in stock as I tried to buy them last year but were unavailable and was told that I would be emailed when back in, but luckily checked online just in case and found them.”

Helpful Report

Posted 7 years ago

“Very happy ....I think the net is an improvement on the original one. It also comes with new string to fasten it to the trampoline. Phone ordered and came within 3 days as stated one 8 year old very happy ovwr bank holiday weekend”

Helpful Report

Posted 7 years ago

“The customer service was excellent, I order the 8ft trampoline but then changed my mind and wanted the 10ft and they were happy to assist and I received it the next day!”

Helpful Report

Posted 7 years ago

“The people who answered the phone were helpful and friendly”

Helpful Report

Posted 7 years ago

“Very good service but shipment to Switzerland to expansive.”

Helpful Report

Posted 7 years ago

“Great after sales service. Was missing a part after moving house and they were prompt to send it across. The first one sent was not the one pictured on the website but when I called, the lady was quick to identify my requirement and amazingly it was in my post received the next day. Thanks.”

Helpful Report

Posted 7 years ago

“Delivered very quickly Good quality perfect fit”

Helpful Report

Posted 7 years ago

“Item delivered promptly by courier and I was able to fit it quite easily. It has transformed my granddaughters Jumpking trampoline and it looks like new. They are already bouncing around again and are extremely happy.”

Helpful Report

Posted 7 years ago

“Ordered replacement netting and pads for trampoline - quick delivery, well packaged and good quality replacement”

Helpful Report

Posted 7 years ago

“Just perfect arrived in a couple of days fitted bang on no problems at all.”

Helpful Report

Posted 7 years ago

“I would like to upgrade my recent review as the company has now rectified the fault with the trampoline we ordered and we are very pleased with the outcome and their overall approach. The rest of the product seems to be of a very robust contruction so far. (It is being used on a daily basis).”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews