Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 2 star review on 14th May 2019

Amveer Johal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The trampoline was delivered on a timely basis but the packaging was broken and when we installed the trampoline the surround mat was split. I contacted the company twice by email bu still have not had a reply. This is a very expensive item which I did not expect to repair on day one”

Helpful Report

Posted 7 years ago

Dear Jo, I'm really sorry to see that your order arrived to you in less than perfect condition. I have responded to your email with further details in regards to the replacement pad. Kind regards, Charlotte.

Posted 7 years ago

“Very helpful in finding the accessory I needed. Fitted perfectly”

Helpful Report

Posted 7 years ago

“Am very pleased with the trampoline overall but putting it up was not easy. There were also a couple of parts that were broken, was not the end of the world but not really good enough given the price.”

Helpful Report

Posted 7 years ago

“Delivery was swift and the trampoline is very sturdy and relatively easy to assemble with 2 people. It is still on the pricey side though.”

Helpful Report

Posted 7 years ago

“Great service and very fair price.”

Helpful Report

Posted 7 years ago

“Totally satisfied with the quality, price and timely delivery. Would recommend to a friend.”

Helpful Report

Posted 7 years ago

“Ordering was easy and it was delivered within 4days.”

Helpful Report

Posted 7 years ago

“fantastic product atva fantastic price. We bought this for my daughters 2nd birthday . The 6ft x6ft snow flake bouncy castle went down a treat ..”

Helpful Report

Posted 7 years ago

“good prompt service”

Helpful Report

Posted 7 years ago

“Perfect cover for our 10ft round Plum Trampoline. Some reviews say the 12ft Jumpking cover/roof won't fit, but it does perfectly. The only problem is we now can't get the kids off the damn thing!!”

Helpful Report

Posted 7 years ago

“I ordered a new net for our trampoline and the service was quick and good. The net fits perfectly.”

Helpful Report

Posted 7 years ago

“Incredibly quite and efficient service, and the product is excellent too.”

Helpful Report

Posted 7 years ago

“Trampoline skirt arrived quickly and was exactly the right size.”

Helpful Report

Posted 7 years ago

“Good info fast delivery”

Helpful Report

Posted 7 years ago

“Service and prompt delivery first class. Unfortunately due to such adverse weather recently we have been unable to fit the replacement net to my grandsons trampoline so currently not in a position to comment on the item at the moment.”

Helpful Report

Posted 7 years ago

“Ordered Tuesday for Easter with loads of kids coming over. Now Tuesday the week after and still waiting for any news of it arriving.”

Helpful Report

Posted 7 years ago

Dear Richard, I'm sorry that there has been a problem with the courier. I have contacted you directly in regards to this. Kind regards, Charlotte.

Posted 7 years ago

“Love it !!! Works great looks cute . Just wish they would of charged me once for shipping instead of emailing me fo U.S saying 33$ more.”

Helpful Report

Posted 7 years ago

“Easy to find the correct product on the website, arrived promptly and in excellent condition. No issues. Thanks.”

Helpful Report

Posted 7 years ago

“Quick delivery and easy to fit”

Helpful Report

Posted 7 years ago

“My bouncy castle arrived quickly and the kids love it! Even tried it inside whilst the weather isn’t great.”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews