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Jumpking.eu Reviews

4.3 Rating 2,007 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 2,007 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Ordered a replacement net for our trampoline. Just what I was after. Good service and quick delivery. East transaction. Thank you.
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Posted 5 years ago
Blimey ordered on the Tuesday night and arrived Thursday. Can’t argue with that. It’s a very impressive bit of kit. As some reviewers have stated it is not easy to stretch the springs however do an internet search on this and there are some useful hacks. Everything else fits like a glove but is easily a 2 person job. All in all worth every penny.
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Posted 5 years ago
Replacement part paid for, sent and received. Fits, works . . . happy I am.
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Posted 5 years ago
Sent me out completely the wrong order. Yes the rectified the problem but still an inconvenience. I would use again.
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Posted 5 years ago
My trampoline now looks as good as new!! I was really impressed with the speed of the delivery and the range of products. My trampoline is about 9 years old and very tired looking. With a new net, surround pad and foam tubes, it now looks brand new (plus a fraction of the price of buying a new tramp). (See my photos for a before and after). Fully recommend!
Jumpking.eu 5 star review on 16th March 2021 Jumpking.eu 5 star review on 16th March 2021
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Posted 5 years ago
Great service and fair price.
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Posted 5 years ago
It’s rare I write a review but I have to say the trampoline cover is genius. It keeps the pigeons away and I can see it will be great for keeping the sun off the children in Summer too. Wish I’d known about this sooner. Brilliant!
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Posted 5 years ago
Prompt delivery and great product. Kids are delighted with it!
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Posted 5 years ago
Fantastic service. Shipped quickly and great quality product. Thank you! I now have 2 very happy boys again 💙
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Posted 5 years ago
Hi we’ve had trampolines for many years and they have all been 12 round, they have all failed on the frame. The Jumpking frame is built far superior compared other purchased and with its 10 year frame warranty gives us reassurance. Steve
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Posted 5 years ago
I purchased a replacement pad for my trampoline. Price was great, shipping was quick and the quality of the product was superb. Very happy customer.
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Posted 5 years ago
Delivered very quickly. Would recommend this company.
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Posted 5 years ago
Ordered a small plastic bung costing £3.50 and the postage was £7.00. Ludicrous
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Posted 5 years ago
Excellent product , Happy kids !
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Posted 5 years ago
Easy to use website and easy to fit product.
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Posted 5 years ago
Awesome customer service in locating correct replacement part
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Posted 5 years ago
Brilliant. All replacement parts were correct and delivered quickly. Our trampoline looks brand new again
Jumpking.eu 5 star review on 8th March 2021
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Posted 5 years ago
I ordered a trampoline on the 1st March with the promise that if I delivered before 11am the trampoline would be sent on a next day service. I ordered before 11am and it did not arrive and still hasn't on the 8th March! I have rung countless times and the phone has never been answered. I have emailed multiple times and they blamed the courier service that they use. I have requested a refund!
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Posted 5 years ago
Hi Gemma, Thanks for your review and I am sorry to hear you have not heard from anyone. I can see you have input an Order ID - This is not one of ours and I believe you may have ordered from Jumpking.co.uk - Not us Jumpking.eu! Can you possibly email us at customerservice@yjeurope.co.uk and I can look into this for you and assist as best I can. Thank you, Harriet
Posted 5 years ago
Great no problems
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Posted 5 years ago
For 2 weeks big thumb up. Used multiple times a day by all family party. Perfect for a freedom feeling in lockdown life. It was a bit of a challenge to ensemble it, but made it at the end. Oval shape brilliant solution for optimal use of space.
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Posted 5 years ago
Jumpking.eu is rated 4.3 based on 2,007 reviews