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Jumpking.eu Reviews

4.3 Rating 2,005 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Jumpking.eu Reviews
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Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Très bon service livraison rapide
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Posted 1 year ago
1st class service from order to delivery, not assembled trampoline as for a Christmas present.
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Posted 1 year ago
bought as a present. Delivery was fast
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Posted 1 year ago
Had a issue with the part I ordered, contacted customer support, very prompt reponse. Replacement of the wrong part was arranged immediately. Happy with the service
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Posted 1 year ago
Great service, so friendly on the telephone sorting out exactly what I needed
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Posted 1 year ago
Easy to order on the website. Goods were dispatched and delivered quickly. 5 star service.
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Posted 1 year ago
Still waiting for a reply for two item one return still don't know if you have received it and two still not received the new tapis.. tried calling no reply tried email no reply .so all not so good..👎
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Posted 1 year ago
Bought a new trampoline bed. A few days later order cancelled as not in stock. When will it be re-stocked? Probably not this year! 2 stars as at least they refunded me.
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Posted 1 year ago
Son is very happy with product jump king swing only fault the stakes for securing could be longer very happy
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Posted 1 year ago
Build quality is good however instructions very poor. You can seek inspiration from Ikea etc.
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Posted 1 year ago
Great trampoline but terrible issues with the delivery not arriving when promised, on a few different occasions.
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Posted 1 year ago
Fast delivery and a great replacement enclosure for our 14ft trampoline. We could not source an exact replacement for our Duplay trampoline but this worked just fine. Thank you.
Jumpking.eu 5 star review on 12th August 2024
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Posted 1 year ago
Very happy with the service and product
Jumpking.eu 5 star review on 9th August 2024
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Posted 1 year ago
We purchased a trampoline from JumpKing around 5 years ago and the spring cover has taken a battering from constant use from 2 children and their friends and being left out in all weather all year round. The trampoline itself is still in great condition but the spring cover made it look tatty. We purchased a replacement cover and it has made the trampoline look almost brand new again. It has made such a difference and we are really, really pleased. Obviously a trampoline is a huge garden item and having something looking a bit battered isnt great for garden aesthetics but the replacement cover has given it a new lease of life - would highly recommend doing this if you are on the fence/considering doing so.
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Posted 1 year ago
My recent purchase for Jumpking was faultless. My e-mail inquiry was dealt with quickly and efficiently. I received the item that I then ordered off their website in no time at all. Great company, would recommend it.
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Posted 1 year ago
Delivered on time and the driver was very helpful
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Posted 1 year ago
Top! Livraison en 1 semaine.
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Posted 1 year ago
I can’t review our trampoline as it has not been delivered. Despite paying £69.99 for delivery our trampoline is over 1 week late and I’ve yet to hear back from customer service with regard to what’s causing the delay and when we can expect it. While JumpKing appeared to have dispatched it on time the courier company seems I’d be falling seriously short.
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Posted 1 year ago
It is amazing product, super safe, abit chalenging to assemble it. defenetly need two people but it worth every effort. My children are older but still live on the trampoline. they grow up on it and we just desided to upgraded and i did not disapoint. strong sturdy frame worth every panny.
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Posted 1 year ago
We ordered a replacement jumping mat for our 10ft Trampoline and it's perfect. Great quality. Arrived promptly. :)
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Posted 1 year ago
Jumpking.eu is rated 4.3 based on 2,005 reviews