Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,042 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Es war kein Seil zum befestigen darum,wid angegeben.”

Helpful Report

Posted 1 year ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

“Trampoline order at a good price. Delivery arrived in 7 working days. Trampoline instruction were easy to follow although it took a good 3 hours to assemble!”

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Posted 1 year ago

“Excellent company with quality products. The best.”

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Posted 1 year ago

“Delivery was fast, trampoline frame is huge compared to our old one, really thick metal and good quality material all round, the kids love it! Box was slightly damaged on arrival but everything was packaged well and protected. Very impressed so far! As for customer service I’m not sure as I haven’t needed to return anything or get spares yet.”

Helpful Report

Posted 1 year ago

“Were very efficient. Follow up call for help happened next day, not very helpful. Trampoline VERY difficult to construct. Upright poles impossible to fit. Ended up having to take them apart and hammer them into the holes. To have it constructed was really expensive and not an option. Company good. Product very difficult!”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Very good service & quick delivery very easy”

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Posted 1 year ago

“Item arrived promptly. Trampoline went up easily and seems very solid. Looks like it will provide years of fun for the kids.”

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Posted 1 year ago

“I've bought Jumpking in past and both times fast delivery with no problems at all. Put up in just over a hour, two people.”

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Posted 1 year ago

“It is one of the best trampolines I have ever seen; it is of excellent quality. It is also great for the safety of little ones. Their customer support is fantastic—thanks to Harriet for all the communication. The parcel came by FedEx, and the boxes had no issues.”

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Posted 1 year ago

“Nothing has arrived.”

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Posted 1 year ago

“Brilliant customer service, received a super helpful phone call to double check my order (which I hadn't got right) and sorted me right out. Very helpful, delivered quickly and we have very happy children again.”

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Posted 1 year ago

“Excellent service from ordering to delivery. I ordered a new jump bed and trampoline looks like new!”

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Posted 1 year ago

“excellent piece of kit”

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Posted 1 year ago

“Even after 12 years we can order spare parts. Not in the Netherlands but the most important is we got them.”

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Posted 1 year ago

“Excellent purchase and an excellent FedEx delivery, super fast. Three happy children.”

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Posted 1 year ago

“We ordered spare parts to Sweden (from the French website) since the Swedish company is currently not doing business. It worked like a charm and we got the parts in roughly a week which is totaly acceptable. I will gladly order from here again.”

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Posted 1 year ago

“Fantastic service from this company I ordered the wrong item contacted customer service Harriet was polite helpful and very professional and sorted out the correct part I needed I highly recommend this company”

Helpful Report

Posted 1 year ago

Jumpking.eu is rated 4.3 based on 2,042 reviews