Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,042 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service and value for money”

Helpful Report

Posted 1 year ago

“Nothing really to say about the company itself”

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Posted 1 year ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 1 year ago

“The net is good but should come with replacement instructions. Also the rope to attach to the base should be continuous.”

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Posted 1 year ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 1 year ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

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Posted 1 year ago

“Trying to assemble this was a nightmare! Holes not lining up on the two black poles. Ending up having to use WD40 on the black poles and a piece of wood and mallet to bang the ends to get the poles slotted in enough for the holes to marry and only just, getting the bolts through was bad on 3 of the 4 poles. Once it was built it seems strong enough for my 11 year old but frame does sway a little. Only bought it as my son is Autistic and loves to swing and his conventional swing seat was too small for him now. He loves the new UFO swing though.”

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Posted 1 year ago

“The trampoline is excellent BUT I did NOT receive the cover I purchased with it. I sent an email 8 days ago to advise them of this but have had no response. I wish I'd bought the cover from Amazon instead!”

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Posted 1 year ago

Dear Sharon, I am sorry there was a delay in sending the cover, which I can see was sent sent a week later and an email sent to you directly. I do hope you are enjoying your new trampoline. Kind regards, Amanda

Posted 1 year ago

“8 foot Yellow ZorbPod. Assembly a nightmare. Had to drill own holes in one of the uprights. Zip broken after a year and three months. Out of warranty. Requested zip replacement or support on zip specification to help with replacement unfortunately not very helpful. Disappointing. Note shipping charges are very steep. £13 to Northern Ireland so be aware”

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Posted 1 year ago

“Great quality excellent customer service speedy delivery”

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Posted 1 year ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 1 year ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 1 year ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 1 year ago

“Happy overall.”

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Posted 1 year ago

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

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Posted 1 year ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 1 year ago

“Easy to order and arrived quickly.”

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Posted 1 year ago

“Long order processing time and big delay in delivery by FedEx. I do not recommend your online shopping site.”

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Posted 1 year ago

“Très bien”

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Posted 1 year ago

“Honestly such a frustrating experience. I would not recommend.”

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Posted 1 year ago

Jumpking.eu is rated 4.3 based on 2,042 reviews