Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery. Bought swing for grandsons birthday. So far all good.”

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Posted 4 years ago

“Bought as a Christmas present so not yet put together, but customer service and fast delivery was excellent”

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Posted 4 years ago

“Item was a good fit. However, material very thin and light and thus overpriced.”

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Posted 4 years ago

“First time I have ordered from this company. Order to delivery was very quick. Unfortunately, my daughter was not in, but left a note on the door, as requested, to say please leave with next door neighbour. However, the delivery driver left in the back garden in the rain. Fortunately, it was wrapped in polythene. The item was unpacked and it appears there is no damage. Would have given five stars otherwise.”

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Posted 4 years ago

“Exactly what we wanted and very pleased with our purchase.”

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Posted 4 years ago

“Fabulous service”

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Posted 4 years ago

“Great company, have ordered my trampoline parts from them for at least 8 years and will continue to whenever needed. Delivery is usually takes 5 days or less. Great quality products at great prices. Very friendly service. Have been to the office to pick up parts as well and have to say i love the friendly four legged family members too.🐕🐶 its a thumbs up from me 👍. I have and would recommend”

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Posted 4 years ago

“Fast delivery, great communication and items were packaged very well”

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Posted 5 years ago

“Really quick service”

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Posted 5 years ago

“The instructions are terrible. One section didn't even correspond with the components we had. Also, one of the pieces is missing a slot for a spring and the red plastic cover piece on the ladder is split and broken. Disappointed as it cost a lot and would have expected a lot better. The trampoline itself seems pretty good but overall cannot recommend.”

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Posted 5 years ago

“Good product and service. Unfortunate that you can’t purchase a replacement cover separately. Ours deteriorated but the frame was fine.”

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Posted 5 years ago

“I guess we are all at that point where many of our trampolines are getting old and tatty. Although a slight realisation I can compare our tramp to "trigger's broom" the service from Jumpking was excellent! Firstly...who knows what make/model of tramp they have!? I don't, but thankfully identifying the exact item I needed (top ring) for my specific tramp was easy and hassle free. I bough it....and then the next day it turned up! It fitted and within moments Trigger's broom had had "three new heads and two new handles" and is good to go again! Very satisfied. Thank you!”

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Posted 5 years ago

“A long delay getting a response after COVID Lockdown, but once picked up, service was excellent.”

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Posted 5 years ago

“A little concerned that a tramp mat Ive paid £80+ for comes delivered as a budget item according to the label on the outside...plus only 4 rows of stitching not 6 as Ive seen on other sites now offering for a similar price. The mat also states it should be used with 6.5 inch springs for a 10ft trampoline (measured to the edge of the frame as advised) which I purchased (elsewhere)...they do not fit but 7" ones do...so not a great experience really”

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Posted 5 years ago

“As described,quick delivery very pleased”

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Posted 5 years ago

“Simple straightforward ordering or part from website - Was careful to remember that we had purchased it at John Lewis as this seems to affect which part will fit. Delivery was very quick next day I think but by courier whereas I would’ve been happy with the slow are cheaper Royal mail had I been given the chance. Overall very satisfied I think they are well-made products.”

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Posted 5 years ago

“It has been really good customer service and quick delivery.”

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Posted 5 years ago

“Was waiting for this kind of padding all my life it seems. Couldn't find it anywhere on internet. Then covid came and so it was. But luckily I saw the advert for Jumpking trampoline padding replacement and it fitted my trampoline perfectly.”

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Posted 5 years ago

“Great trampoline however the cover is a little too small for the oval trampoline”

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Posted 5 years ago

“Top company with great customer service. In short a pleasure to deal with.”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews