Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,927 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant from start to finish!”

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Posted 5 years ago

“A great choice to pick from and swift service when ordered.”

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Posted 5 years ago

“Ordered items. Excellent prict, easy to order, came really quickly and well packaged. Thank you”

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Posted 5 years ago

“Received and happy with the product”

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Posted 5 years ago

“14ft Trampoline- Even though we ordered during “lockdown” we had delivery within 3 working days, very easy to put together, delivered in perfect condition”

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Posted 5 years ago

“I ordered a 14ft bed 96/8.5 . I was sent one which had 90 "D" rings on it after several phone calls and emails I have still not been contacted about the replacement which I'm expecting. I've not been contacted even to acknowledge that it is being dealt with., and was surprised to be given this opportunity to give a review on the service. Just a message or email would go along way!”

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Posted 5 years ago

“Quick delivery, despite all that's going on. Easy to build and my two girls love it. Great for a time in quarantine. We did cement it down though, pegs wouldn't have worked well in our soil. Great price. Thank you”

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Posted 5 years ago

“We ordered a castle play house. It arrived quickly, was well packaged and exactly what we wanted - it's really nice for our toddler to have his own play space when we don'thave a separate room for one.”

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Posted 5 years ago

“Hi, I ordered a new trampoline surround and new pole covers. I have received the surround but not the pole covers. I have emailed customer services twice to ask about this but have not received a response. Please can you advise?”

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Posted 5 years ago

“Life Saver.... Amazing...... Just 2 positive words to describe Amy. Even though we're in the middle of 'lockdown' she has gone out of her way to help us get a replacement jump net. Good old fashioned customer service in difficult times. Highly recommended.”

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Posted 5 years ago

“Did not receive all connectors for net rods. Contacted via online chat. Spent 45 minutes waiting. Reply I got was . . Will post out no day then lady left the chat. Didn't ask of I needed anything else. Have not received part. I appreciate now is a hard time being an NHS worker myself but they were not as abrupt when taking my £135”

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Posted 5 years ago

“Wrong parts, impossible to build trampoline no customer service, no offer to fix problem, atrocious service, paid money no trampoline”

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Posted 5 years ago

“Good strong 8 x 12 trampoline. Not the cheapest but definitely value for money. I expect a long life from it.”

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Posted 5 years ago

“Cannot fault delivery, this was very quick given the current situation. However half of the legs provided were shorter than the other half so we cannot build it. Emailed customer services for assistance but 2 days later have still had no reply. I fully understand that staff are likely to be very busy at this time but some sort of acknowledgement to customers' emails would be helpful. As it is I am left with an expensive trampoline which cannot be used and disappointed children. Disappointing post-purchase customer service.”

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Posted 5 years ago

“Trampoline arrived broken with bent leg pole. Not heard back from company in two weeks. Waste of almost £500 as trampoline can’t be used. Very disappointed”

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Posted 5 years ago

“Good seller, good item, and delivered in good time, many thanks”

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Posted 5 years ago

“Only had our trampoline a week, but it's amazing. Instructions could have been better in places, but overall was straightforward to put up. Build quality is very good ideed.”

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Posted 5 years ago

“ordering was all straight forward. Delivery was quicker than expected especially during this difficult time. Thank you”

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Posted 5 years ago

“Delivered very promptly, despite the current situation. My Grandson loved it.”

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Posted 5 years ago

“Had no problems with delivery or product.”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,927 reviews