Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,926 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Excellent product!”

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Posted 5 years ago

“The trampoline was a présent so I’m afraid we cannot provide a purposeful review”

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Posted 5 years ago

“Havevsentban email to this company and they have not replied. Very poor customer service”

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Posted 5 years ago

“I ordered a 14ft trampoline was high arrived rather quickly which was good. Unfortunately one of the parts is wrong so we have built half of it but can’t complete it. I have tried ringing and emailed 3 times but no one has got back to me. I now have 4 sad children as they can’t go on the trampoline. Very very disappointed”

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Posted 5 years ago

“Great product easy to assemble when you read the instructions”

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Posted 5 years ago

“I need to return back but no one answer the phone and no one reply my email. Please can you contact me. Order number : 1000024684 I need to return it back . Please can you arrange someone to pick up. I did call 01473747792 many times but no one answer.”

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Posted 5 years ago

“Easy to order for my trampoline net that is more than 5 years old. So glad they had the net to order. It arrived promptly and fits so well.”

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Posted 5 years ago

“I ordered a product & immediately realised it was an error, within minutes I cancelled, I emailed everyday & tried to call, still no response & the product was dispatched & money was taken, I continued to email everyday, they product turned up & the delivery driver returned for me as I explained the situation, I have continued to have no response & now had an email asking for a review as my opinion matters... I will email one more time then I will be contact Barclaycard as this is disgusting customer service”

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Posted 5 years ago

“I am reluctant to leave a negative review, especially with the current COVID-19 situation, but feel I have no choice. I ordered a replacement trampoline bounce pad on 21st March, money was taken 23rd March. I am still waiting for the item even though lots of other reviewers say their items have arrived. I have emailed 4 times but received no reply to any of them. Very, very disappointed.”

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Posted 5 years ago

“Excellent purchase excellent delivery kept in the loop every step great service very pleased 😁”

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Posted 5 years ago

“Excellent easy to order pay and delivery was within 3 days which is amazing during the time of COVID 19”

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Posted 5 years ago

“The net is too small and doesn’t fit around the trampoline. I emailed sales at jumpking last week but I haven’t had a reply.”

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Posted 5 years ago

“Sturdy, very good size for our small garden.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I have cancelled my order few minutes after I placed it (didn't realise it was only safety net not whole trampoline), I emailed my cancellation to the company, I emailed cancellation to delivery people . It arrived but driver kindly took it back. I had no communication from you about refunding the money. I was grateful to the driver he took it back, so I didn't have to sit out postal return. Could you please let me know you will refund my cancelled order ? Thank you”

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Posted 5 years ago

“Fantastic website, service, communication and trampoline. This is our 1st trampoline from Jump King and the quality is much better than our old one! Would highly recommend!”

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Posted 5 years ago

“Very happy ! Good quality and price !”

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Posted 5 years ago

“Good customer service helping me order the right replacement net for the trampoline.”

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Posted 5 years ago

“Exactly what I needed and the most competitively priced trampoline net on the web - it’s brought our 6 year old trampoline back to life! I would totally recommend Jumpking.”

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Posted 5 years ago

“Excellent service and quick delivery even in difficult circumstances”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,926 reviews