Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely terrible! I Ordered an 8 foot trampoline net but they sent me a far smaller size. The tracking number for the package received did not match the tracking number initially given to me via email hence why I received the wrong size. I have tried contacting them over the past week but to no avail I have tried calling them, I have sent a few emails and also used the chat option on their website but have had no luck.”

Helpful Report

Posted 5 years ago

“We have received our order number above. Unfortunately it's not what I ordered. The order was for a bed with 42 eyelets for springs. You have sent one with 48 which is incorrect. Sent an email 3 days ago. Yet to receive a reply.”

Helpful Report

Posted 5 years ago

“Still awaiting part of my order and you are asking for a review!!!!!!! Only got the surround. Still awaiting the part that I actually need”

Helpful Report

Posted 5 years ago

“Very happy with our trampoline. It is well made. Took a while to put together (2 people needed at times), followed the instructions carefully and they were pretty straightforward. So worth it as the kids love it”

Helpful Report

Posted 5 years ago

“Great trampoline - a bit tricky to put the bet on as instructions aren’t the clearest but overall really pleased with it”

Helpful Report

Posted 5 years ago

“Fantastic service, quick delivery. Thank you Jumpking 😀”

Helpful Report

Posted 5 years ago

“Really good product that my sons are enjoying using and looks good too. However, assembly frustrating. Did not come with spare screws so when 3 became cross haired had to order additional separately and at a cost of £12.99. Most products tend to come with spares!”

Helpful Report

Posted 5 years ago

“Took a little while to arrive because of the current situation, however it’s a great trampoline and all arrived in good order. Many thanks, the kids love it!”

Helpful Report

Posted 5 years ago

“Excellent trampoline, excellent value, best purchase for a courtyard! Honestly couldn’t be happier.”

Helpful Report

Posted 5 years ago

“Perfect for what we needed. Came in good time considering the circumstances - thanks”

Helpful Report

Posted 5 years ago

“No instructions and wrong parts sent as does not fit together. Emailed numerous times with no response. I have opened a PayPal claim. Avoid at all cost”

Helpful Report

Posted 5 years ago

“The screws are of low quality. Rest is good.”

Helpful Report

Posted 5 years ago

“Best trampoline you can buy! Fantastic quality, excellent build really sturdy lasts for years. Building is always an enjoyable challenge 😉, but all parts fit, instructions make sense, kids delighted with result. Will only ever buy Jumpking.. Very pleased”

Helpful Report

Posted 5 years ago

“We’ve had our jumping trampoline 12 years and honestly it’s the best thing we ever bought. The 3 children bounce every day from February to November, getting great exercise without even knowing it.”

Helpful Report

Posted 5 years ago

“Ordered a safety net for asda 10ft trampoline 2009, fits great and delivered within reasonable time. Net Quality seems very good.”

Helpful Report

Posted 5 years ago

“Quick easy transaction net and pads arrived quickly and in perfect condition Thanks 😁”

Helpful Report

Posted 5 years ago

“I recently purchased a 10ft trampoline enclosure. The product was of very good quality and the service was very efficient. Thank you”

Helpful Report

Posted 5 years ago

“Easy to find the replacement part I needed. Only complaint is the cost of P&P. However, all arrived quickly.”

Helpful Report

Posted 5 years ago

“Good price and delivery was quick would definitely order from them again”

Helpful Report

Posted 5 years ago

“Amazing! So happy with the trampoline and assembly was fine. Great quality and delivery”

Helpful Report

Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews