Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,973 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item arrived promptly. Trampoline went up easily and seems very solid. Looks like it will provide years of fun for the kids.”

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Posted 4 months ago

“I've bought Jumpking in past and both times fast delivery with no problems at all. Put up in just over a hour, two people.”

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Posted 4 months ago

“It is one of the best trampolines I have ever seen; it is of excellent quality. It is also great for the safety of little ones. Their customer support is fantastic—thanks to Harriet for all the communication. The parcel came by FedEx, and the boxes had no issues.”

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Posted 4 months ago

“Nothing has arrived.”

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Posted 4 months ago

“Brilliant customer service, received a super helpful phone call to double check my order (which I hadn't got right) and sorted me right out. Very helpful, delivered quickly and we have very happy children again.”

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Posted 4 months ago

“Excellent service from ordering to delivery. I ordered a new jump bed and trampoline looks like new!”

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Posted 4 months ago

“excellent piece of kit”

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Posted 4 months ago

“Even after 12 years we can order spare parts. Not in the Netherlands but the most important is we got them.”

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Posted 4 months ago

“Excellent purchase and an excellent FedEx delivery, super fast. Three happy children.”

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Posted 4 months ago

“We ordered spare parts to Sweden (from the French website) since the Swedish company is currently not doing business. It worked like a charm and we got the parts in roughly a week which is totaly acceptable. I will gladly order from here again.”

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Posted 4 months ago

“Fantastic service from this company I ordered the wrong item contacted customer service Harriet was polite helpful and very professional and sorted out the correct part I needed I highly recommend this company”

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Posted 5 months ago

“Very good , valid product and fast shipping”

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Posted 5 months ago

“Excellent service, all the way through, product is great, the grandchildren are happy, what more can you want. Very professional. Thank you”

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Posted 5 months ago

“Great product and customer service, we have had a Jump King Trampoline for several years and purchased spare to keep it in repair. We have however, just had to wait some 8 months for parts which has been very frustrating. Product is very good quality.”

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Posted 5 months ago

“Not much imidiatly available. i waited 6 months”

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Posted 6 months ago

“Had to wait a while but Jumpking were great at letting me know when my replacement net and rods had arrived. Once I placed the order the delivery was made in July at a few days. Now i'm just waiting for a rain free day to put it up.”

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Posted 6 months ago

“Great company to work with. Very helpful when I didn't know what items I needed to purchase in order to repair my storm-damaged trampoline. Once ordered delivery was super quick.”

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Posted 6 months ago

“Extremely fast delivery - next day!!! My grandson loves it!!”

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Posted 6 months ago

“Very easy and helpful company to order from, super speedy delivery right on top of Christmas too!! My daughter loves her trampoline and my other half and co didn’t fall out putting it together!! So all good 😊”

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Posted 7 months ago

“Bought a 14 by 10 trampoline for my daughter for Christmas. There was a problem with delivery the driver left it somewhere else and didn't tell me. Customer service was excellent I was stressed to the max as it was only a few days before Christmas. They managed to track down the trampoline for me but they were also willing to send out a replacement if it couldn't be found. Excellent company excellent trampoline”

Helpful Report

Posted 7 months ago

Jumpking.eu is rated 4.3 based on 1,973 reviews