Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,017 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing swing”

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Posted 11 months ago

“5* Review for Jumpking.eu I pre-ordered my item weeks before stock availability. It was dispatched on the day stock was due to come in and I was notified. Delivered a few days later, left in my safe space, no problems at all. Customer Service was also amazing.”

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Posted 11 months ago

“Ordered and delivered within 3 days. It took longer than the 2 hours suggested to assemble as it was so large and required more than one person to help put pieces together. That said it is a beautiful, sturdy trampoline. There were a couple of minor issues which were resolved immediately although we had to wait for the replacement parts but this was not a problem. Customer services were brilliant. I would highly recommend this company and my granddaughters, both gymnasts, say it is brilliant.”

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Posted 11 months ago

“It’s up and running 🙂”

Jumpking.eu 5 star review on 12th July 2025

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Posted 11 months ago

“Very quick delivery.”

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Posted 11 months ago

“Pretty good, easy to deal with and delivery was very fast.”

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Posted 11 months ago

“Super quick delivery. Easy instructions to follow for build and great quality.”

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Posted 11 months ago

“We have been waiting for over a week for the delivery of our Trampoline. We have received some of the boxes but one is still missing preventing assembly. We are extremely disappointed in both the delivery and service we have received. We have seen a photo of the missing box in the back of a DX van but the box is quite badly damaged and obviously hasn't been taken care of.”

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Posted 11 months ago

“The products are goo, but service is terrible. I have gotten two of the three spare parts I ordered wrong. Getting in contact seems to be really difficult with any means of communication.”

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Posted 11 months ago

“Speedy delivery… literally 3 days. Nervous of some of the reviews, but so far, so good! 7 by 10 is defo a two man job but clear instructions & build quality looks good. Few compliments from the neighbours (everyone has them on our road) & obviously it’s a winner with the kids.”

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Posted 11 months ago

“No problems, kids loving trampoline”

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Posted 11 months ago

“Trampoline arrived within a few days, assembly was pretty straightforward and kids very happy with the end result! Only comment is I can see netting not lasting too long due to weak looking holes for attaching to the frame. Overall though v pleased and would recommend”

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Posted 1 year ago

“The wrong thing has been sent through. I have asked for a replacement but haven’t heard back yet. This has happened before with Jumpking but they were helpful in sorting out a replacement so I’m hopeful it will be resolved.”

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Posted 1 year ago

“Easy to order and find what was available Delivery company and attitude was poor”

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Posted 1 year ago

“A BLOODY JOKE !!!! Jumpking claims to be a French brand, which is why I bought a trampoline. I need replacement accessories, so I've been put in touch with the UK! I placed my order and was told that I had to wait 10 days for them to receive the items in the UK (so probably sent from China) before they could send them to me. In the end, I had to wait 1 month between my order and delivery !!!! WHAT A SHAME !!!!”

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Posted 1 year ago

“Very good service and value for money”

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Posted 1 year ago

“Nothing really to say about the company itself”

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Posted 1 year ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 1 year ago

“The net is good but should come with replacement instructions. Also the rope to attach to the base should be continuous.”

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Posted 1 year ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 1 year ago

Jumpking.eu is rated 4.3 based on 2,017 reviews