Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately trampoline delivered with bent legs and no ladder. Emailed reporting the issue but no customer service contact at all. Have now re emailed. Phones go to automated answering but Does not allow you to leave a message. Covid issue allowed for but would have expected contact from customer service by now. Web site says minor delys to response. Come on jumping EU. I would have expected better response. I have 3 young and very disappointed daughters. I have paid for a premium product with no benefit. Very disappointed. I can not recommend based on current very poor performance”

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Posted 5 years ago

“Fast delivery and just what i needed to keep kids safe as old net ripped thankyou”

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Posted 5 years ago

“Great trampoline my son loves it. However, the part to hold the net up at the top was bent so my husband has had to order and pay for a replacement part.”

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Posted 5 years ago

“After the initial delivery being incorrect and Mis matched trampoline parts delivered they swiftly replaced and this was great- nice product quality material Shame they didn’t take the other one away so we now have 2 large useless boxes of trampoline parts that we have to store ! Despite excellent initial customer service - shame you let yourself down by not collecting the first wrong boxes overall pleased with product.”

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Posted 5 years ago

“Absolutely great, a slight delay on the delivery but due to the epidemic at the moment, this didn't come as a surprise.”

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Posted 5 years ago

“Brilliant product the kids love it, excellent delivery service to Guernsey thanks in these difficult times”

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Posted 5 years ago

“Excellent quality and lovely and colourful. Easy to set up and delivered swiftly. Many thanks indeed, stay safe Julie Dhesi”

Jumpking.eu 5 star review on 5th May 2020

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Posted 5 years ago

“From first purchase to delivery, this company has been super. Purchased item one day and 5 days later was delivered. Had to contact supplier and they were quick to respond and deal with my query quickly and exactly. Will definitely deal with this company again in the future. Very happy with purchase and so are my kids.”

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Posted 5 years ago

“FAST Efficient service delivered to Ireland. Delighted with product. Top cover for trampoline”

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Posted 5 years ago

“The trampoline mat fitted perfectly for my trampoline frame. Very taut and sturdy jump mat.”

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Posted 5 years ago

“Can't rate as not had item I've paid for”

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Posted 5 years ago

“I have been very impressed. The parts fitted perfectly and the life of the trampoline has been extended at a reasonable price.”

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Posted 5 years ago

“Brilliant quality really fast delivery”

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Posted 5 years ago

“My daughter was happy with this surprise thankyou”

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Posted 5 years ago

“Highly recommend Jumpking. Great customer service and so helpful”

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Posted 5 years ago

“Very happy with my purchase , and it arrived very quickly”

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Posted 5 years ago

“The new Bed for the trampoline arrived quickly and in good order. Really pleased with delivery time, as at this time of lockdown the kids would have gone crazy without their beloved trampoline.”

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Posted 5 years ago

“Great product!”

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Posted 5 years ago

“Bought a double swing for my grandchildren ..First class service . Top class quality Thank you”

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Posted 5 years ago

“Good communication even in a crisis, Prompt delivery however was delivered to the wrong house - not Jumpkings fault”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews