Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,926 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instructions were awful. Actual product ok but I expected a higher standard from Jump King.”

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Posted 5 years ago

“Great product, great service”

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Posted 5 years ago

“Excellent company - given guidance on the telephone on the best cover for my trampoline & very happy with my purchase. Arrived very quickly.”

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Posted 5 years ago

“Really bad customer service. I ordered this trampoline for my son and it arrived faulty. Have emailed and left telephone messages but no response. Not happy at all and will never use jump king again!”

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Posted 5 years ago

“Great company to deal with. Good delivery times and product good.”

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Posted 5 years ago

“Very happy with the trampoline roof, item arrived in good time considering the current situation.”

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Posted 5 years ago

“Quick delivery. Very satisfied.”

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Posted 5 years ago

“I ordered replacement springs for a trampoline. They came quickly by Yodel. I am very pleased with the service although I did email an enquiry and did not get a response. I repeat I am very pleased with my purchase and the speed of receipt. Highly recommended. However, there were only 25 springs not 28!”

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Posted 5 years ago

“Brilliant service and brilliant trampoline. After hunting high and low managed to get one from here. Easy to assemble and great quality. No hassle with postage either in the current situation. Thanks.”

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Posted 5 years ago

“The ladder arrived swiftly, as did the trampoline cover. I haven’t used the cover yet but the ladder was as described. Easy to purchase and fast to receive especially considering the reduction in admin and warehouse staff due to COVID-19”

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Posted 5 years ago

“Quick delivery Great product”

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Posted 5 years ago

“very good quality of materials, easy to setup. Fast delivery. our children already enjoy this trampoline a lot.”

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Posted 5 years ago

“We bought an inground trampoline for our disabled son to use with his brothers. We love it!!!! Delivery was quick and easy. Easy enough to put together and sits great in the ground. Would definitely recommend. Would like to add, this was ordered during the corona shut down and it’s still only took 5 days for delivery.”

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Posted 5 years ago

“Absolutely terrible! I Ordered an 8 foot trampoline net but they sent me a far smaller size. The tracking number for the package received did not match the tracking number initially given to me via email hence why I received the wrong size. I have tried contacting them over the past week but to no avail I have tried calling them, I have sent a few emails and also used the chat option on their website but have had no luck.”

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Posted 5 years ago

“We have received our order number above. Unfortunately it's not what I ordered. The order was for a bed with 42 eyelets for springs. You have sent one with 48 which is incorrect. Sent an email 3 days ago. Yet to receive a reply.”

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Posted 5 years ago

“Still awaiting part of my order and you are asking for a review!!!!!!! Only got the surround. Still awaiting the part that I actually need”

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Posted 5 years ago

“Very happy with our trampoline. It is well made. Took a while to put together (2 people needed at times), followed the instructions carefully and they were pretty straightforward. So worth it as the kids love it”

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Posted 5 years ago

“Great trampoline - a bit tricky to put the bet on as instructions aren’t the clearest but overall really pleased with it”

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Posted 5 years ago

“Fantastic service, quick delivery. Thank you Jumpking 😀”

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Posted 5 years ago

“Really good product that my sons are enjoying using and looks good too. However, assembly frustrating. Did not come with spare screws so when 3 became cross haired had to order additional separately and at a cost of £12.99. Most products tend to come with spares!”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,926 reviews