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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anne
Verified Buyer
“We've fitted them but it's not rained since. We don't quite see how the pipe into the drainpipe will catch a large amount of water as it would Weem they will catch the splashes but weee hoping it catches plenty of water as that's what we want.”
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David
Verified Buyer
“Despite the item not being in stock at the time of ordering it was delivered very quickly”
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Stephen
Verified Buyer
“Good service and product”
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Carole
Verified Buyer
“Delivered promptly. Excellent packaging. Does exactly what I wanted, is neat and fits the available space nicely. Quite smart.”
Helpful Report
Nigel Lorriman
Verified Buyer
“Competitive price and a great product. The water butt matches the garage claddingperfectly, which was a bonus, and while the downpipe diverter was fiddly to fit (an hour rather than the 5 minutes claimed) all I need now is some rain. Water Butts Direct comes highly recommended.”
Water Butts Direct 5 star review on 25th May 2023 Water Butts Direct 5 star review on 25th May 2023
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Stuart
Verified Buyer
“ordered an overflow kit and it fitted our water butt perfectly with enough pipe to reach into our existing drainage hole in a downpipe on the house. arrived within 3 days of ordering, great service!”
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Jean
Verified Buyer
“The Butt was easy to assemble and install. I am very pleased with it and looking forward to some rain...”
Helpful Report
CAROL
Verified Buyer
“We are very pleased with our new water butt.looks good and fits in perfectly ,”
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Adrian
Verified Buyer
“This Harcostar butt is so good. Looks great and comes with all the attachments for an excellent price. Arrived very quickly and even a DIY novice like me fitted it in half hour. Brilliant service. Only trouble is it hasn’t rained since I got it!”
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Anonymous
Verified Buyer
“Fantastic service and the butt was delivered very quickly. Unfortunately, the tap was missing but a phone call quickly resolved that which came within a few days. However, no matter how hard I try to tighten the tap when fitting it still weeps. Not sure if it is me or the design!”
Helpful Report
Hi, Sorry to hear this Please send pictures to cs@gm8group.com with your postcode or order number so we can help
Bridget
Verified Buyer
“Have two now.A little expensive. but you can't put a price on quality.makes the garden look stunning”
Helpful Report
Rose
Verified Buyer
“drainpipe dropped as segment was cut out...it disconnected from the guttering above and we had to get our kindly window cleaner to come with his long ladder to refix it.”
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Anonymous
Verified Buyer
“Brilliant.”
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Graham
Verified Buyer
“Helpful website; replied to my email query very quickly and then despatched goods ordered very promptly.”
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Sarah Caputo
Verified Buyer
“Easy website, fast delivery, product exactly as stated.”
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Neil Bravey
Verified Buyer
“Perfect size for my garden. Delivery amazingly prompt. Unfortunately she;the package arrived a part was going to be broken. But a replacement part was dispatched almost immediately. I needed the help of a friend equipped with appropriate tools to fit the butt and it is working perfectly now”
Water Butts Direct 5 star review on 18th May 2023
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Colin
Verified Buyer
“On 2nd May my order for 500 Ltr butt was acknowledged, 2 others ordered at the same time were delivered OK, but I am still awaiting the 500Ltr. The products are fine. Notification of delivery with the alternative options were given on the same day as delivery which was not helpful as had I not been here I would not have known or been able to take delivery. It is now 18th May.”
Helpful Report
Hi Colin Sorry to hear this Please can you email us this to cs@gm8group.com with your order number so we can help
Sheena
Verified Buyer
“Product as described. Prompt delivery - excellent service.”
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Raymond Richardson
Verified Buyer
“Good and quick service Thanks”
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Paul
Verified Buyer
“Easy to order, arrived quickly.”
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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