Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,129 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and really good quality product”

Helpful Report

“Efficient delivery. Butt is cheaper than some and this is reflected in its composition and fittings.”

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“good value and arrived promptly as advised and all items were as described, its easy to install and does a good job so well worth getting and definately from here as I shopped around and couldnt get a better deal elsewhere with all that is included with this one, would definately order from here again”

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“I was able to install the water but myself with the straight forward instructions provided. Now I am waiting for rain the fill my lovely new water butt.”

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“Great product, prompt delivery and well priced”

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“This is the second water butt I have purchased from this company. We had a problem with this order because the label on the outside of the box did not match the contents. After I had sent the information and a picture the error was corrected quickly and efficiently. It made a change to be able to contact a company and everyone was able to help. The courier they use also gave a good delivery and collection service.”

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“Ordered onThursday,filling up with water on Saturday. Brilliant service and willing to go one step further”

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“Speedy free delivery. Well packaged. As described. Brilliant.”

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“Product looks and feels well designed and robust for the purpose. I added another tap to the base with a hoseloc connector.”

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“As yet have not received the order very disappointed. Phoned the company, who could not update me on delivery.”

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“Excellent service throughout.”

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“Good selection of products. Fair prices. Easy to order and delivered on time undamaged. Product line looks good.”

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“Ordered a black water butt, however the one we received was dark brown with a black lid.”

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“My water butt arrived very quickly in a large cardboard box. It is now outside filling with water. It was easy to fit the tap. Some of the cut edges especially on the lid, where holes have been cut out, are a bit rough but it is fairly easy to get on and off.”

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“Large stock holding at a competitive price delivered quickly”

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“Prompt delivery, good communication, products seem good so far.”

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“Very good, already full of water! Just one problem, The fitting holes had not been sanded in preparation for the pipes to be fitted. So pieces of plastic had to be removed. A small concern.”

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“Great customer service. I measured up wrong and had to call to cancel my order. Rep was really helpful and sorted everything in one day.”