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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Arthur
Verified Buyer
“Very good customer service prompt delivery”
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Little Old Lady
Unverified Reviewer
“I bought a 2m tall, 165 litre Graff water butt. The product is ideal; but massively let down by poor delivery. I received an email advising next day delivery; yet had to wait indoors for 2 long days. Having made a dozen phone calls I received 5 contradictory excuses for the delay! It was exhausting. My huge water butt was finally delivered at 7pm on Friday; in an ancient, tatty, van. Despite the fact that I'm a tiny old lady, the driver simply dumped it on the pavement and drove away.”
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Anonymous
Verified Buyer
“Good value”
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Adrian
Verified Buyer
“Speedy delivery but mediocre quality. Three piece stand is difficult to get level if it’s on gravel. Hole for the tap had not been drilled straight which meant that the tap wouldn’t screw in tightly without cross threading. When it’s tight it’s upside down! Next time I will go to a retailer and inspect what I’m buying! Disappointed.”
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Hi Adrian Please can you send pictures to cs@gm8group.com so we can help
Janet
Verified Buyer
“Very pleased with our water butt. It looks very stylish and so much better than the old one which was looking very tired. A smart bronze-coloured tap too. We haven't had any rain since buying it so am assuming it doesn't leak!”
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Anonymous
Verified Buyer
“Got exactly what I wanted in quick time.”
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Edward
Verified Buyer
“I was very happy with your customer service, particularly when I needed a replacement seal to complete the installation. This was provided very quickly.”
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Sara Woodman
Verified Buyer
“Products as expected and arrived in good time. Thank you.”
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Ann
Verified Buyer
“Had everything we needed to get our water butts installed, so much better dealing with a proper UK supplier than making Bezos richer!”
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Alan
Verified Buyer
“I received a water butt lid as requested. It arrived at the time you said and is exactly what I wanted. Thank you for great service.”
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Jane Roose
Verified Buyer
“Only ordered length of pipe for water butt, cheapest around, excellent delivery, glad I have found you.”
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Peter Murphy
Verified Buyer
“The water butts arrived well packed and in good time.”
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LANCELOT
Verified Buyer
“Excellent, on time ,”
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Anonymous
Verified Buyer
“Fast delivery, easy to install, very impressed.”
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Elaine
Verified Buyer
“fast delivery,fab butt, with great capacity for droughts to come. i'm pleased. thanks.”
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Andrew
Verified Buyer
“The water butt came swiftly and was just the job for the price”
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Josephine A
Verified Buyer
“Amazing service and great product. Ordered my water butt and had I finished fitting it within 24 hours. Well done Water Butts Direct.”
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Elisse
Verified Buyer
“Good quality item and fast delivery.”
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David
Verified Buyer
“This is a good company with and excellent range of products to suit every space and budget.”
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Charles
Verified Buyer
“Water butt came complete with all the 'bits' to enable it to be immediately setup including rainwater downpipe water collection 'collar'. Quality materials, easily assembled and all parts work well. Pleased with my purchase but perhaps a larger butt would've been a wiser choice!”
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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