Delivery was prompt and courteous, and the water butt of high quality. We are still going through the process of connecting it up. We are glad we ordered a concrete-grey one, which will reflect away the sun's heat, rather than a black one, which could get hot in the sunshine. The concrete-grey is a silvery shade so the butt, which is large and tall, looks like a visitor from outer space, quite a statement in our garden! However we will be pleased to have its 1,000 litre capacity in the summer, so we won't have to water the garden with expensive mains water.