Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,290 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery but mediocre quality. Three piece stand is difficult to get level if it’s on gravel. Hole for the tap had not been drilled straight which meant that the tap wouldn’t screw in tightly without cross threading. When it’s tight it’s upside down! Next time I will go to a retailer and inspect what I’m buying! Disappointed.”

Helpful Report

Hi Adrian Please can you send pictures to cs@gm8group.com so we can help

“Very pleased with our water butt. It looks very stylish and so much better than the old one which was looking very tired. A smart bronze-coloured tap too. We haven't had any rain since buying it so am assuming it doesn't leak!”

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“Got exactly what I wanted in quick time.”

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“I was very happy with your customer service, particularly when I needed a replacement seal to complete the installation. This was provided very quickly.”

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“Products as expected and arrived in good time. Thank you.”

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“Had everything we needed to get our water butts installed, so much better dealing with a proper UK supplier than making Bezos richer!”

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“I received a water butt lid as requested. It arrived at the time you said and is exactly what I wanted. Thank you for great service.”

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“Only ordered length of pipe for water butt, cheapest around, excellent delivery, glad I have found you.”

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“The water butts arrived well packed and in good time.”

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“Excellent, on time ,”

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“Fast delivery, easy to install, very impressed.”

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“fast delivery,fab butt, with great capacity for droughts to come. i'm pleased. thanks.”

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“The water butt came swiftly and was just the job for the price”

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“Amazing service and great product. Ordered my water butt and had I finished fitting it within 24 hours. Well done Water Butts Direct.”

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“Good quality item and fast delivery.”

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“This is a good company with and excellent range of products to suit every space and budget.”

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“Water butt came complete with all the 'bits' to enable it to be immediately setup including rainwater downpipe water collection 'collar'. Quality materials, easily assembled and all parts work well. Pleased with my purchase but perhaps a larger butt would've been a wiser choice!”

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“We've fitted them but it's not rained since. We don't quite see how the pipe into the drainpipe will catch a large amount of water as it would Weem they will catch the splashes but weee hoping it catches plenty of water as that's what we want.”

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“Despite the item not being in stock at the time of ordering it was delivered very quickly”

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“Good service and product”

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Water Butts Direct is rated 4.6 based on 2,290 reviews