Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,129 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality water but quickly delivered”

Helpful Report

“Love the water butt and fits in well ti the space. However the integral flower pot in the top isn’t well designed. When the water butt is full, the soil in the top becomes saturated and the plant roots/bulbs that I had put in all rotted. It seems like a good idea but in practice not so much. I’ve replaced it with a flat top , to water can be saved right to the top.”

Helpful Report

“Delivery of the replacement water butt has been very prompt. The identical previous one was twelve years old and had served us well, but it had become detached from the wall due to one of the three fixings at the top not having been firmly made, and torn off by its own weight. as a result. I shall ensure all three fixings are firmly made when the new one is fixed and I will hope it lasts longer than the first one.”

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“Very good service and delivered when they said they would”

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“Quick delivery and really pleased with the water butt which is huge”

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“Excellent product made from recycled materials, but I was not expecting to have to drill out the inlet hole. Fortunately, I had my drill handy with the correct size bit. Took less than 5 minutes. I had the butt connected in no time.”

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“A reputable company Good product ,good service ,and a fair price”

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“My 4th water butt purchase. Good service as always.”

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“This is the second water butt we have purchased from you. On both occasions the delivery was extremely quick. Quality is excellent. Full marks, it’s a pity more suppliers can’t do the same.”

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“Exactly as shown and fitted well”

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“what can say this is just what i needed as i am instaling a water meter and i have a big garden that needs lots off water 5stars all the way”

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“Arrived very promptly and looks exactly as it does on the website - not fitted it yet but can't see any problems.”

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“Using the website was easy to find exactly what I wanted and delivery was quick - very pleased with the overall experience.”

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“We are very pleased with out purchase. The water Butt arrived on time. It looks very good in our garden.”

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“Looks so stylish”

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“Well constructed and perfect to store water for our chickens Quick delivery too”

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“Quality product that was delivered on time and not damaged at all.”

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“We haven't used our water butt yet as our garden needs attention first so i can'tcommenton the quality. However it was delivered earlier than expected and was well packaged.”

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“Perhaps my fault but I did not realise that the Basic butt I ordered came with a diverter, so I ordered your recommended diverter. Result: two deliveries and some unwanted plastic. The Basic tall butt has a plastic tap which looks rather flimsy and has no plinth, so quite a bit of the water volume will remain when its level falls below that of the tap! Finally, I found the rather expensive Gutter Mate diverter rather fiddly to fix, and the instructions none too helpful. I suspect I shall have to re-drill the wall to ensure all water is collected.”

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“Delivered on time. Very solid construction Hopefully will last for years.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,129 reviews