Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,058 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did exactly what anyone could expect. Great service.”

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“Good quality water butt very good service”

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“Very efficient and helpful”

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“All good. Water Butts Direct processed my order quickly and it was delivered without delay. The water butt extension kit and the additional hose I ordered were as described on the website so I can recommend Water Butts Direct.”

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“Excellent! Easy to set up, and manoeuvre into place.”

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“It cannot be denied there was an issue with my order but what matters to me is that it was handled courteously and speedily and is now rectified to my satisfaction without too much hassle”

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“Just the parts I needed, at a reasonable price, ended a two year search👍🏻 relatively quick delivery via Royal Mail. Happy customer thank you”

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“Needed extention pipe for my water butt. 2 metres plenty to spare and brilliant price. Delivery very quick and included p&p”

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“Nice product just connected. It would be nice to have more comprehensive instructions about the fittings and accessories.”

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“Marvellous service. Delivered on time. Exactly as described. Customer service very prompt and efficient response to all enquiries”

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“Delighted with our new Water Butt. Customer services extremely helpful. Would recommend.”

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“Such a huge selection to choose from. Easy to order. Delivered 1 day early! Fantastic Service.”

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“Excellent delivery of water butt would purchase from you again”

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“Pleased with my butt 🤣 took awhile to come but I knew that when I ordered. Good price too”

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“Swift delivery much appreciated. Easily set up in a far better place than the one it was replacing. The only query on our part is whether we should have ordered a bigger one as it rained the next day and became so full that it was overflowing. It is really a good shape and just right for our garden.”

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“Prompt delivery item exactly as described. Fits my water but overflow and hose perfectly.”

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“Quick shipping, quality product. Very happy!”

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“Good service, quick delivery and useful Q & A online. We have not unpacked yet, so no comments on the contents for a couple of weeks.”

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“Ordered my water barrel from Water Butts Direct and it arrived 2 days later complete with the down pipe connection kit. Easy to assemble and connect following the instructions making sure that the water level is level with the drain water level tape provided.”

Water Butts Direct 5 star review on 29th October 2022

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“Really pleased with delivery, product and after sales service. Had a problem with a coulpe of the butts but this was dealt with quickly and with little fuss.”

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Water Butts Direct is rated 4.6 based on 2,058 reviews