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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Nigel
Verified Buyer
“All Good, Price, quality, delivery. 100%”
Helpful Report
Victor Collier
Verified Buyer
“order arrived on time, it was well packed. i am very pleased with the water butt.”
Helpful Report
Wallace Saunders
Verified Buyer
“Ordered a water butt and it was delivered within 2 days. Excellent. However, the barrel was defective. Emailed the team with subsequent photo of the damaged area and the following day they let me know A replacement was winging it's way to me. That's great service.”
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Nicola Kidby
Verified Buyer
“Very straight forward easy transaction. Fully recommended.”
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Barbara
Verified Buyer
“Great service and great water butt. I really couldn't believe how quickly it arrived after ordering. In place in two days and looks great.”
Helpful Report
Anonymous
Verified Buyer
“Fast and efficient service and very prompt delivery with great communication from the delivery driver.”
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Sara
Verified Buyer
“Absolutely delighted with my huge water butt. Trebled my water storage and takes up hardly any room. Got a call to ask about delivery and it arrived as planned. Now I just need it to rain.”
Helpful Report
James
Verified Buyer
“All good..... Just need to get them installed. The small 100 litre pack seems perfect for us Thanks again for speedy delivery”
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Beryl
Verified Buyer
“I'm very happy with my new green Water butt. It arrived on time and as advertised. Wonderful.”
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Anonymous
Verified Buyer
“Second water butt purchased. All good”
Helpful Report
Lee
Verified Buyer
“i have purchased water butts from WBD before and always been completely satisfied. This time unfortunately the water butt wasnt in the best condition, it was sound and usable but very scratched up, i would have complained but my wife said "its only a water butt" so..........”
Helpful Report
Please can you email pictures to cs@gm8group.com
Please email pictures to cs@gm8group.com
TREVOR
Verified Buyer
“So far I’m very happy with the prompt delivery of our Water Butt and of the Butt itself except for the Tap. It’s made of very light and thin plastic. Will have to see how long it lasts.”
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EDWARD FALLON
Verified Buyer
“All worked very well i was directed to the right area where i found exactly what i needed clicked on it and put my details in and it was ordered and I Ireceived it in the middle of the next week and it fitted perfectly.”
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Brian Whiteside
Verified Buyer
“They sell under several different site names, but the products are identical - apart from what is included in the package. Look at the site's contact 'phone number to recognise they're the same company. So when comparing the same product at each site do check carefully what you get. The large 800l tank that I ordered is very good - had one before.”
Helpful Report
Julian
Verified Buyer
“Fast and efficient delivery, easy to install. Will use again”
Helpful Report
Simon
Verified Buyer
“Good range of products. Easy to use website. Competitive prices. Fast delivery.”
Helpful Report
Paula
Verified Buyer
“Easy to navigate the website, Waterbutt arrived next day. Happy with the quality and function. Highly recommend”
Helpful Report
Janet
Verified Buyer
“I ordered two butts at beginning of April i still dont have them. Twice i phoned to check and each time the operator said they will find out and let me know when they are coming and neither rang back still waiting to hear”
Helpful Report
Mandy
Verified Buyer
“Good clear website, easy to order, arrived exactly as described.”
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Peter
Verified Buyer
“Wide choice of water butts. We purchased the Cascata with planter which looks beautiful and stylish. However, no matter how hard I tried, I was unable to insert the two plastic outlet fittings. My impression is that the thread in the butt has not been done properly. This is not essential and it will collect water without these fittings but why was this not checked before dispatch?”
Helpful Report
Good afternoon Please can you provide pictures of this to cs@gm8group.com
Water Butts Direct is rated 4.6 based on 2,253 reviews
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