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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous
Verified Buyer
“Excellent prompt service.”
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Moira
Verified Buyer
“Nice strong water butt.Easy to install and has a small footprint. Very good value for money.l would highly recommend them”
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Anonymous
Verified Buyer
“This was a replacement water butt, great size competitive price, delivered on time no complaints”
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Richard
Verified Buyer
“Very good service. Immediate access by phone. Stephen Haggath very helpful with dimensions and details to aid decision to order.”
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Anonymous
Verified Buyer
“Just what I needed”
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Julia M
Verified Buyer
“Very helpful staff, happy to answer any queries. Were happy to arrange deliver around available times. Great to have such reliable service. Thank you”
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Pamela
Verified Buyer
“Good size. Can see it being very useful if only it would rain.”
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Pat
Verified Buyer
“Fits the space I have and was easy to instal”
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John
Verified Buyer
“Excellent water butt - just waiting for some aim to fill it!”
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Deborah
Verified Buyer
“The butts are fine and the description was accurate. It would have been nice to have been told when the delivery was coming. We were away for the weekend and arrived home to find some very large boxes outside the front door.”
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Julian
Verified Buyer
“Good quality and quick delivery. We just need some rain now!”
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Ian
Verified Buyer
“I bought a Rainwater Terrace Water Butt Planter - 2 Tier. Delivered on time. The item itself is brilliant. Because the top and side planters are kept permanently moist, seeds and plants flourish. Very happy with this purchase.”
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Terry McCarthy
Verified Buyer
“100l water butt arrived quickly and was easy to set up as an overflow butt from an existing 100l butt”
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Anonymous
Verified Buyer
“Poor Custome Service. The water Butt is great. However, the delivery company left a very large, heavy pallet to which the Butt was attached for delivery. When I contact Water Butts Direct to explain it was going to cost me £40 for a Council Bulky waste collection, they refused to contact the delivery company to collect the pallet. They simply said to leave it on the street and hope someone else takes it away! Living in the City, this is not helpful. I am therefore £40 out of pocket.”
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Ian
Verified Buyer
“We were looking for an oak-style water butt for our front patio and found one we liked. It was on several websites but half of them were out of stock or more expensive. The price from Water Butts Direct was the best and included delivery, and all the parts required to break into the downpipe, and the matching stand for the water butt. Delivery was quick and the installation instructions were very clear and easy to follow. We are very pleased with the service and the water butt looks the business. Thank you”
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Bernard Bedford
Verified Buyer
“The water butt arrived exceptionally well wrapped up and protected for the journey. Instructions are fairly sparse and of the cartoon variety. There is no pre-drilled hole for the water inlet so I had to buy a 44mm cutting attachment to use with a drill, and also a drainpipe adapter/connector so for the price I didn't find the purchase particularly user-friendly. You can't lift the top off to put a sterilising silver disc inside so I had to drill a hole in the top. On a more positive note it feels very sturdy and should cope with anything the weather throws at it. We have put some herbs in pots to grow on top, which is a handy way of keeping chives and other potential poisons out of the reach of our puppy.”
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Monica Acton
Verified Buyer
“Easy to navigate website with comprehensive information on each item. Good updates regarding delivery date and time. Very pleased with the water butt and it is an attractive addition to our garden. Sadly we have not had a drop of rain since it arrived so it is not in use yet.”
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Anonymous
Verified Buyer
“Weeks after my butt arrived and I'm still waiting for parts. E.mailed and rang so so so many times. Will they ever arrive??????”
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Philip
Verified Buyer
“Exactly what I wanted already fitted and coupled to existing water butt.”
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Anonymous
Verified Buyer
“Very happy with the water butt and the quick service”
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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