Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,130 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faster delivery than I expected, product excellent quality too. Great communications from delivery courier. Would recommend your service.”

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“good,quick service”

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“Good prices , fairly quick delivery and easy order processing”

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“Right size for what I need slightly disappointed eith the plastic tap, I thought for the cost it would of been more substantial”

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“Great product and stand. True to picture and quickly delivered.”

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“I order a lid/cover for my water butt. It arrived in 5 days as specified (3/5 days for delivery), which included the weekend.”

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“Thanks for a great service items delivered on time, were all spot on as per order. Will definitely use again and recommend to friends.”

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“Prompt delivery. Easy to connect.”

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“Good communication when I complained of a defective inlet fitting. I was asked to send in some photos - although they were unlikely to demonstrate the fault - and they promised to send me a replacement.”

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“The water butt was received in excellent condition and was very easy to install. I have rated this as good not excellent because I did not receive any notification of when to expect the delivery apart from an email from the courier on the day which did not include an ETA which meant waiting in all day which is unusual these days. Their email also stated that the delivery was from 'GM8 group'. I did not recognise this name and initially thought it was a spam delivery message.”

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“Great service and prompt delivery.Very pleased for the second time as this was my second experience of this company.Would definitely use again.”

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“Good product and delivered when said”

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“They sent what I wanted in time. I am very please with the butt and accesories”

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“Fast delivery and easy to assemble”

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“Their advice was really helpful and the process of ordering through to delivery was smooth. We got just what we needed.”

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“Easy to fit, the hose did need a hose clip to keep it from slipping off. All in all very good.”