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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Jacquie
Verified Buyer
“Very good, already full of water! Just one problem, The fitting holes had not been sanded in preparation for the pipes to be fitted. So pieces of plastic had to be removed. A small concern.”
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Anonymous
Verified Buyer
“Great customer service. I measured up wrong and had to call to cancel my order. Rep was really helpful and sorted everything in one day.”
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Stephen
Verified Buyer
“Great items - just as described and perfect for the jobs needed.”
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Petet
Verified Buyer
“Order was placed and delivered within two days good quality product.”
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Roger
Verified Buyer
“Would recommend everytime.”
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Malcolm
Verified Buyer
“Does the job well easy to install”
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Stephen
Verified Buyer
“Great service from ordering to delivery. Quality product would order from this company again.”
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John
Verified Buyer
“Water Butt was delivered within 48 hours and the website was sufficiently informative to make an accurate choice of product”
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Margaret Haynes
Verified Buyer
“Very happy with everything - delivered in perfect condition. It was a pre-order so I didn't expect it super quick.”
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Jonathan
Verified Buyer
“Ordered a replacement water butt lid and plastic plug, not used the plug as yet but fitted the new water butt lid straight away replacing the old, rather tired looking one and it has made the water butt look like new, as my property maintenance guy thought I'd bought a whole new butt when he saw it, excellent buy and was delivered swiftly too. Certainly would recommend Water Butts Direct for all your gardening needs”
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Adam
Verified Buyer
“Good value, fast delivery, quality products.”
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Sharon Ellis
Verified Buyer
“Water butt arrived promptly, all parts included and correct. Was easy to install. Looks good and works well, (it's almost full and hasn't been installed a week yet.) Very pleased with the product and the service.”
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Joan Cornford
Verified Buyer
“I haven't used the product, but the amount of plastic packaging on one bottle was ridiculous and I won't be ordering from you again.”
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Tracy
Verified Buyer
“Great product, great price and speedy delivery. Very happy with my purchase and plan to buy another Harcostar water but.”
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Jeremy
Verified Buyer
“The rainwater diverted looks to be just what I needed.”
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Sarah
Verified Buyer
“Ordered on Thursday and delivered Friday. Very pleased”
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Glynn
Verified Buyer
“I order a lid for my water butt. The delivery was quicker than expected. It was a perfect fit.Thank you”
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Francis Collier
Verified Buyer
“I was very pleased with the 500 litre water butt you sent to me. It was just as had been advertised and arrived safely, having been very well packaged for its journey to the North East of Scotland. I am delighted with the aesthetics and look forward to getting it located to collect rainwater from one of the downpipes which drains the roof of my bungalow. We will be anticipating the purchase of more of these for a similar purpose in due course.”
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Claire
Verified Buyer
“The delivery was very good and the product seems to be well made. I did a bit of research first but this item came in better value with free delivery which was good. Installation worked smoothly and so far is filling up nicely and looks good.”
Water Butts Direct 5 star review on 20th March 2023
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Anonymous
Verified Buyer
“Ideal having this size butt delivered. Shame about the courier DPD which I've complained to directly for leaving it wedged in my porch on a wet day. Leaving it wide open. Didn't even ring my door bell! 🤷🏻‍♀️”
Water Butts Direct 5 star review on 15th March 2023 Water Butts Direct 5 star review on 15th March 2023
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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