Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,297 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with product and speedy delivery.”

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“Excellent, very quick delivery. Nice product”

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“The butt was delivered without any problems, however the instructions included were for a different butt and the "pre-drilled hole" was non-existent. Also, which I should have noticed when ordering, a lot of water is left in the bottom of the butt below the tap, therefore wasting a lot.”

Helpful Report

Hi, Thanks for the feedback regarding the delivery of your product and apologise to hear you've had a few issues. Please feel free to contact our customer support if you have any further questions and we'll do all we can to assist > cs@gm8group.com Kind regards, Water Butts Direct

“Smart design with planter in top. Relatively easy to fit and working well”

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“Took longer to arrive than it said, and had no correspondence from company to tell me about the delay, even though I contacted them to ask. However, it suddenly arrived and the product is as expected.”

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“Looks amazing! A very stylish addition to my patio, I have already put trailing plants in the planter in the top and actually excited that we are having lots of rain to fill up the butt!”

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“A great buy. We’ve had very little rain recently, and yesterday were very surprised to see how much rainwater was in it. We were able to replenish our pond. Very happy with the water butt and good service. Looks good too.”

Water Butts Direct 5 star review on 7th May 2021

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“Ordered the 227lt Harcostar Water Butt it was delivered on time and well packaged. Followed the instructions and was soon up and running. Very pleased with the quality and service.”

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“Had just what I wanted, with more info and cheaper than Amazon. Fast dispatch and reasonable postage cost. Couldn’t ask for more.”

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“Butt is study and a good size, but the base is flimsy and the tap leaks.”

Helpful Report

Hi Martin, Sorry to hear your tap is leaking. Please contact our customer support on the below email and we'll get this resolved immediately : cs@gm8group.com. Kind regards, Water Butts Direct

“A lovely size. We have a small garden and wanted something small and attractive. It looks great. The 'barrel' look is great. Also swift delivery. Thank you.”

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“Very pleased”

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“Came in time for the heavy rainfall lately. It looks great! Very pleased with it. Surprised by the cling film wrapping though, had hoped for more enviro friendly type however I am re-cyling the cling film myself by using it in the kitchen. Thankyou for such quick delivery also. WG”

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“Looked on line and find the idea Water butt for the garden. Easy to navigate website and the water butt arrived very quickly, packed well.”

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“Arrived quickly. Lid fitted as described. All Good.. Thanks”

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“Excellent, from ordering to receiving our water butt within 3-4 days. Really pleased with the black water butt as we didn’t want it to stand out next to our outdoor bar which is painted black.”

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“Disappointed that there was no notification of the butt being dispatched. However, the courier advised of a delivery window. The product arrived safely and is as expected - sturdy, attractive and proved to be easy to install.”

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“Very happy with the service, The water butt was well packaged and excellent quality and arrived with in 2-3 days of ordering.”

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“I ordered my butt and rainwater diverter etc. on one day and it was delivered the next. I was amazed.”

Water Butts Direct 4 star review on 30th April 2021

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“Can't really comment. Have to wail at least another 14 days for an item shown as "in stock" at the time of placing order.”

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Water Butts Direct is rated 4.6 based on 2,297 reviews