Login
Start Free Trial Are you a business? Click Here

Water Butts Direct Reviews

4.6 Rating 2,254 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,254 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Smart design with planter in top. Relatively easy to fit and working well”
Helpful Report
Jessica Constable
Verified Buyer
“Took longer to arrive than it said, and had no correspondence from company to tell me about the delay, even though I contacted them to ask. However, it suddenly arrived and the product is as expected.”
Helpful Report
Ruth
Verified Buyer
“Looks amazing! A very stylish addition to my patio, I have already put trailing plants in the planter in the top and actually excited that we are having lots of rain to fill up the butt!”
Helpful Report
Lesley Warren
Verified Buyer
“A great buy. We’ve had very little rain recently, and yesterday were very surprised to see how much rainwater was in it. We were able to replenish our pond. Very happy with the water butt and good service. Looks good too.”
Water Butts Direct 5 star review on 7th May 2021 Water Butts Direct 5 star review on 7th May 2021
Helpful Report
Derek Finch
Verified Buyer
“Ordered the 227lt Harcostar Water Butt it was delivered on time and well packaged. Followed the instructions and was soon up and running. Very pleased with the quality and service.”
Helpful Report
James
Verified Buyer
“Had just what I wanted, with more info and cheaper than Amazon. Fast dispatch and reasonable postage cost. Couldn’t ask for more.”
Helpful Report
Martin Sketchley
Verified Buyer
“Butt is study and a good size, but the base is flimsy and the tap leaks.”
Helpful Report
Hi Martin, Sorry to hear your tap is leaking. Please contact our customer support on the below email and we'll get this resolved immediately : cs@gm8group.com. Kind regards, Water Butts Direct
Anonymous
Verified Buyer
“A lovely size. We have a small garden and wanted something small and attractive. It looks great. The 'barrel' look is great. Also swift delivery. Thank you.”
Helpful Report
Veronica Lane
Verified Buyer
“Very pleased”
Helpful Report
Wendy Godber
Verified Buyer
“Came in time for the heavy rainfall lately. It looks great! Very pleased with it. Surprised by the cling film wrapping though, had hoped for more enviro friendly type however I am re-cyling the cling film myself by using it in the kitchen. Thankyou for such quick delivery also. WG”
Helpful Report
Peter Josebury
Verified Buyer
“Looked on line and find the idea Water butt for the garden. Easy to navigate website and the water butt arrived very quickly, packed well.”
Helpful Report
Sue Sims
Verified Buyer
“Arrived quickly. Lid fitted as described. All Good.. Thanks”
Helpful Report
Sharon Taylor
Verified Buyer
“Excellent, from ordering to receiving our water butt within 3-4 days. Really pleased with the black water butt as we didn’t want it to stand out next to our outdoor bar which is painted black.”
Helpful Report
Anonymous
Verified Buyer
“Disappointed that there was no notification of the butt being dispatched. However, the courier advised of a delivery window. The product arrived safely and is as expected - sturdy, attractive and proved to be easy to install.”
Helpful Report
Antony
Unverified Reviewer
“Very happy with the service, The water butt was well packaged and excellent quality and arrived with in 2-3 days of ordering.”
Helpful Report
David Ward
Verified Buyer
“I ordered my butt and rainwater diverter etc. on one day and it was delivered the next. I was amazed.”
Water Butts Direct 4 star review on 30th April 2021
Helpful Report
Anonymous
Verified Buyer
“Can't really comment. Have to wail at least another 14 days for an item shown as "in stock" at the time of placing order.”
Helpful Report
SHIRLEY
Verified Buyer
“I am very pleased with this company. The product is good quality and it arrived incredibly quickly.”
Helpful Report
Michael Bell
Verified Buyer
“Ordering was easy, it arrived rapidly and was pretty straightforward to install. I wondered why they flexible hose was so short? This was not a problem for me but it must be for some? Surely it would not add to cost for a more generous length?”
Helpful Report
Graham
Verified Buyer
“Great product, water butts arrived in time to catch the long-awaited rain!”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,254 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request