Water Butts Direct Reviews

4.56 Rating 515 Reviews
91 %
of reviewers recommend Water Butts Direct
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.52 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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54 Wilbury WayHitchin SG4 0TP, ,

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I'm not entirely happy as there is a small leak at the point where the tap joins the main body of the butt. Suggestions as to a remedy for this would be appreciated.
Hi, Sorry to hear what's happened. Please contact our customer support team on the following email who will be able to assist you > cs@gm8group.com. Kind regards, Water Butts Direct
As a result of lockdown, we're all expecting prompt delivery times. It was a bit delayed on this occasion, and there was no email providing an allocated date. This wasn't an important issue, as we were at home that day, and so took possession of the large cardboard box - almost filled the recycling bin! Pleased with the water butt itself. The diagrammatic installation instructions were a bit of a challenge. The butt has been admired already, and this company recommended to several others looking for water butts that are a bit different than the norm.
Very pleased with the beehive butt we ordered.
Excellent service. Very pleased with water butt Will certainly use and recommend you
Fantastic service,quick& cheap. Will recommend to anyone.
I ordered a water butt and it arrived, all good ,then next day another arrived .They had duplicated the order , but no problem they collected the extra one the next day. All is well. Overall quite pleased.
I requested advice from them but none was forthcoming and therefore ordered the wrong product but sadly had cut the hole for the downpipe before realising!
Hi, Please contact our customer support team on the following email who will be able to assist you > cs@gm8group.com. Kind regards, Water Butts Direct
Excellent service. Butt was sent without the tap but this was quickly despatched, very happy
Easy to order online and advised of delivery date. Delivered on time
Water Butts Direct 5 star review on 27th June 2021
Fast delivery reasonable prices
Excellent service and always good to be able to actually speak to a human rather than a recorded message
Excellent service prompt delivery good price
Found website easy to use very pleased with waterbut and with the service on a whole.
Quick delivery, easy to install although I had to adjust height slightly as it almost overflowed. Only problem was, as soon as it was installed it didn't rain for over 3 weeks!
There was a long delay, (over three weeks), after I placed the order but when I chased it up it arrived the next day.
Very good quality, quite quickly delivered. All fittings needed included.
The water but was good quality and best price online. After sales were extremely helpful
Helpful, understaning and able to explain what was needed.
This order came quickly and is an absolute delight. Extremely good quality and it looks lovely, everyone comments on it. We wouldn't hesitate to use again, thank you
Water Butts Direct 5 star review on 27th June 2021
Good value. Prompt delivery.
Water Butts Direct is rated 4.56 based on 515 reviews