Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,435 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

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“excelent range of products, and the webbsite easy to navigate, prommt and efficient delivery of the product I wanted. Well done.”

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“Good value, quality and rapid delivery”

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“Easy to choose, looks strong, prompt delivery”

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“Good price, prompt delivery, all items included, undamaged and as advertised. Recommended”

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“High Quality product. Not so good on the delivery communications.”

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“Great product, easy to install and really fast delivery!”

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Hi Jane. We're delighted you're enjoying your Rainfall 100L Black Water Butt Kit. It's designed to make rainwater harvesting simple, so it's great to know you were up and running quickly. We really appreciate your support and hope your water butt helps keep your garden thriving for many seasons to come.

“Superb choice of butts and the 2 i bought have attracted a lot of compliments . Took a while to get it sorted but thats me!”

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“I needed a length of hose. You sold it, I bought it. Job done.”

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“Prompt delivery and easy to assemble. Very pleased to be using rainwater for my plants.”

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“Just received my order so can only review the process not the quality of the product but the order experience and delivery was first class and speedy - via DPD - was excellent. Would definitey purchase again from this company”

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“Very fast efficient service”

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“Ordered Monday morning, delivered Tuesday lunchtime. How's that for service. Well done.”

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“Arrived really quickly and exactly as advertised”

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“Very happy with purchase , easy ordering online and fast dispatch , delivery next day !”

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“Arrived sooner after I ordered my water butt plus delivery service arrived early evening between timescales”

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“Great service. Product great. Delivery excellent, kept updated on progress of delivery”

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“Very fast delivery. Competitive pricing. Didn’t have to chase up the order or chase any missing parts.”

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“Very good product (650 l tank) and excellent delivery service.”

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Thank you for your great review! We're delighted you're pleased with your purchase and hope you enjoy the benefits of collecting rainwater for years to come. We really appreciate your support.

“Fast service, good value water butt, recommended. I chain these water butts together so would like to have the choice of including a connector kit in the package rather than the filler kit which comes with each butt.”

Helpful Report

Thank you for your review and recommendation! We're delighted you're happy with your water butt. We do offer a 20mm Water Butt Linking Kit, which is ideal for connecting multiple water butts together. If you'd like more information or advice on the best option for your setup, please don't hesitate to get in touch—we're always happy to help.

“It's a water butt, what more can one say !!!!”

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We couldn't have said it better ourselves! 😊 Thanks for taking the time to leave a review. We hope your water butt keeps doing exactly what it's meant to do and provides you with plenty of free rainwater for years to come.

Water Butts Direct is rated 4.5 based on 2,435 reviews