Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,235 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Water Butts Direct 5 star review on 24th August 2025

Alex

Anonymous

Anonymous // 01/01/2019

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“Perfect water butt and delivered quickly. Good price too”

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“Just what I wanted. Very prompt delivery”

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“My order came reasonably swiftly and was exactly as described. Other than having to get a new drill bit big enough to make the hole to attach the filling pipe, installation was straightforward. Unlike other revieweres of this water butt, I had no problems with the orientation of the tap. The only criticism I'd make is that the 4 part base only loosely clips together so doesn't feel the most rigid and secure - but for a £40 product perhaps that is what you expect.”

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“Seems to be really well made”

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“Very prompt delivery of worms, coir blocks and volcanic supplement. My wormery had lain dormant for a couple of years and I wanted to re-start it. Water Butts had an offer of all I needed to start the wormery up again and at an excellent price. It’s now up and running so, thank you Water Butts. Highly recommended 5*”

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“Overflow unit was so easy to fit and it works a treat.”

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“Easy to order, delivered fairly quickly. Good product. One negative, little notice of delivery date except on morning of delivery.”

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“Arrived quickly. Even I managed to fit it. Does the job. Just need it to rain now.”

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“Easy to order, quick delivery and great product,”

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“Arrived within two days of ordering and all as described. Just perfect for what I needed!”

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“Thank you for a very good service”

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“Very good value and quality water butt. It arrived complete with a diverter and stand.”

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“A very quick delivery.”

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“Ordered easily and arrived as expected”

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“Ordered on a Wednesday arrived on Saturday. Took very little time to set up. All pieces came in one box. Box was damaged but product was fine. Opened while courier watched.”

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“Good customer service team, very helpful.”

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“Easy to order and delivered quickly”

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“Fantastic water butt and really looks like a wooden barrel. Brass tap is a nice touch too. Only thing is I couldn't fully tighten the brass tap. I have added extra PTFE tap as advised so hopefully it will be ok.”