Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,477 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, good value water butt, recommended. I chain these water butts together so would like to have the choice of including a connector kit in the package rather than the filler kit which comes with each butt.”

Helpful Report

Thank you for your review and recommendation! We're delighted you're happy with your water butt. We do offer a 20mm Water Butt Linking Kit, which is ideal for connecting multiple water butts together. If you'd like more information or advice on the best option for your setup, please don't hesitate to get in touch—we're always happy to help.

“It's a water butt, what more can one say !!!!”

Helpful Report

We couldn't have said it better ourselves! 😊 Thanks for taking the time to leave a review. We hope your water butt keeps doing exactly what it's meant to do and provides you with plenty of free rainwater for years to come.

“Delivered quickly, easy to set up, just waiting for some rain!”

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“Real Customer Service! And a win for the environment.”

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“Excellent product, super fast delivery. Easy to assemble too”

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“Very efficient service and good quality product.”

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“Easy to order, quick to deliver.”

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“Very prompt service. Item is exactly as decribed. Now our water butts are merrily filling up with rain water!”

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“Think price is a tad high, it nice water butt locking lid fittings and pipe bonus Good quality, this is my third one”

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“All went well. Butt already in place and collecting the much awaited rain . Many thanks”

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“Local company, easy website, reasonable price and even better ordered and delivered within 5 days. Looks and feels good quality with plenty of pre drill holes...love it”

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“Received the water butt extremely quickly”

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“Product was fine, let down by poor communication and lack of tracking information for delivery.”

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“Beyond excellent service. Item ordered early on Wednesday morning and delivered before 3pm next day . The item was exactly as expected- really good quality. Thank you Water Butts Direct team.”

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“Good delivery time and packaging of the waterbutt”

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“Quick delivery easy to understand instructions for setting up. up and running in minutes.”

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“Great product. Swift service.”

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“Easy on line ordering and excellent delivery.”

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“Enquired about pricing/availability for a product via email on 22nd, 27th, 30th May and on Facebook with no reply - eventually rang the customer service line and the agent could hardly have been less bothered - "there is no problem with our customer service" apparently!”

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“Well packaged quick delivery, perfect.”

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Water Butts Direct is rated 4.5 based on 2,477 reviews