Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,042 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Good quality product . Easy to fit.”

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“Butt delivered very quickly and as predicted. No damage. Great service.”

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“Good service and product value for money”

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“Easy to order online and competitive price compared to other popular websites. I have not installed the rain diverter for the water butt, but the video instruction is very helpful.”

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“It's everything thinf the advert said, thank you.”

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“Very efficient and prompt delivery. I haven't tried the item purchased yet but was impressed with the service.”

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“Very quick and prompt delivery. The butt itself didn’t come with instructions as it should have, but customer service replies were very fast and the website had useful videos and documents to help guide installation. The butt itself was fairly easy to install, though additional tools were required for creating the hole in the butt and attach/screw in the diverter. Overall very pleased with it, and looking forward to collecting rainwater soon!”

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“Quick delivery, easy to order”

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“I ordered a water butt lid as I lost one in a storm. The replacement came quickly, was well packed, very reasonably priced and fitted my water butt.”

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“One of the water butts delivered to the wrong address. The products are fine but the courier service is not.”

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“Staff were very helpful when I phoned up to ask a question. Delivery was very quick and well packaged.”

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“Prompt safe delivery. Butt looks good.”

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“looks Ok so far. Slightly tricky to screw the tap in buit I did it”

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“Very good service, hoping to fit the new tap in the next couple of days.”

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“Excellent product, delivered. Promptly. Fitted up easily with stand and diverter for downpipe. Just waiting for the rainfall to fill it. 👍”

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“Delivery was made very quickly by Evri and all parts came in the same box. Excellent service”

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“Good selection of butts at competitive prices”

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“Haven't installed it yet but it looks good, seems tough and was delivered in superfast time.”

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“Purchased as a replacement for a water butt which sprung a leak from the base. Easy to assemble, set up and use. Arrived securely boxed.”

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“Brilliant experience through this company especially the person who I dealt with whose name was Stephen. He was first class.”

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Water Butts Direct is rated 4.6 based on 2,042 reviews