Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,276 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Goods delivered on time, but poorly packaged, customer service was excellent and replacements sent immediately, can not fault service”

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Posted 3 years ago

“The order has not arrived and nobody picks up the phone. Very poor service.”

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Posted 3 years ago

“I have never had such a pleasant and easy experience as I did with Tile Experience. The staff members are very helpful and provide great customer service. They actually stock the tiles so no waiting time for them to be sent from the manufacturer. The staff provided me with all of the information I needed so that I could make my purchase instantly. They even delivered the next morning which was a godsend! I can highly recommend this company.”

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Posted 3 years ago

“Fast delivery and extremely well packed, brilliant.”

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Posted 3 years ago

“Excellent service, will certainly buy from them again.”

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Posted 3 years ago

“Very prompt service.”

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Posted 3 years ago

“Fast delivery, lovely service”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Excellent service great price”

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Posted 3 years ago

“Good quality and fast delivery thankyou would shop again”

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Posted 3 years ago

“I would highly recommend Tile Experience, I am amazed that the three tiles that I asked for samples of, did not come as small cut pieces as is the case with other companies, but whole tiles making it so much easier to imagine what they would look like if laid. We are unable to buy the tiles at the moment as our building work is delayed but will definitely purchase them in the new year. Thank you.”

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Posted 3 years ago

“Very impressed with the quality of the sample tiles we have ordered and also how quickly they were delivered. Just about to do some measuring to work out how many we need before placing a full order.”

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Posted 3 years ago

“brilliant easy to use website - a few tiles short for a job delivered the next day!”

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Posted 3 years ago

“Haven't used the tiles yet but I was very impressed with the quick service and value foor money. My order was a bit unusual and someone rang me up to check that I hadn't made a mistake. They came the next day and were very well wrapped.”

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Posted 3 years ago

“ORDERED BAL ADHESIVE/GROUT - WAS WITH ME IN 11 HOURS - SO IMPRESSED WITH SERVICE JUST ORDERED TILES FROM THEM”

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Posted 3 years ago

“I’m disappointed l received a email to say the company are unable to deliver to Northern Ireland!!”

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Posted 3 years ago

“I was very pleased to get a single board - all I require - at a fair price and promptly delivered without damage.”

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Posted 3 years ago

“Ordered some grout,arrived next day,quick,easy, hassle free,just what we like, good company to deal with,would definitely use again”

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Posted 3 years ago

“I ordered some sample tiles to help me decide on colour schemes and textures etc, for a redecorating project. The tiles are beautiful! And arrived very quickly and well packaged. This seems like a good company to do business with.”

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Posted 3 years ago

“Great customer care very happy with my order thank you”

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Posted 3 years ago

Tile Experience is rated 4.8 based on 2,276 reviews