Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,276 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Good price. Delivered as promised, well packed. All good.”

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Posted 3 years ago

“The goods were what were needed but delivery a bit pricey”

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Posted 3 years ago

“Very good service every time I have used Tile Experience, !st port of call.”

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Posted 3 years ago

“Cannot fault, from purchase online to quick delivery.”

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Posted 3 years ago

“Rapid response to order Thanks”

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Posted 3 years ago

“I bought some terrazzo tiles from the company and it was a great service from beginning to end. The website was fast and slick, the delivery was prompt (faster than Amazon items ordered on the same day!) and the delivery driver was polite and helpful. A problem with damages was handled promptly and professionally and I got a replacement, no questions asked, within 48 hours. The quality of the product itself and the value for money, was good.”

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Posted 3 years ago

“Very prompt delivery, good communication, just as described, thankyou”

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Posted 3 years ago

“Reasonable price for a quality product and efficient delivery.”

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Posted 3 years ago

“Quick delivery of sample tiles which my customer was pleased with. I was quite pleased to receive a discount code, which to my disappointment didn't work. After calling them to be given another code to try I found the price had gone up by around 10%(this code didn't work either). Having left the items in my basket I was emailed another code in the form of a coupon (this also didn't work). Now shopping around to buy the tiles elsewhere as already quoted my customer on the original prices.”

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Posted 3 years ago

“Very quick in sending samples and my contractor placed an order which he is told will arrive in a few days. Only gripe was I could not get through to their sales on the phone. The number on the website was answered by recorded message, voicemail or simply dropped the calls.”

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Posted 3 years ago

“Next day delivery. Super service, I recommend it to everyone.Thank you.”

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Posted 3 years ago

“Ordered silicon which couldn't be delivered via courier. Was contacted immediately, order was sent via Royal Mail instead. Great service, fast, efficient and went the extra mile!!”

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Posted 3 years ago

“Very good service. The free sample arrived on time.”

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Posted 3 years ago

“This was my first purchase from Tile Experience with the added complications over the festive period. That said the ordering was clear and simple on-line, my e-mail communications were swift polite and professional. and the delivery was unbelievably swift. Two large boxes sealed and also a call from the delivery company which was also appreciated The item was exactly as I ordered and I would not have any hesitation in dealing with Tile Experience again Peter”

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Posted 3 years ago

“Brilliant service. I ordered my tiles easily and they arrived the next day for collection - with no delivery charges! Thank you team.”

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Posted 3 years ago

“Very fast service and tiles carefully packed”

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Posted 3 years ago

“One part of my order turned up the next day which was brilliant. The other part we ordered still has not shown up 2weeks later.”

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Posted 3 years ago

“Very efficient pleasure to deal with”

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Posted 3 years ago

“Very pleased with the service, considering it was right on Christmas eve when the order was placed,thanks.”

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Posted 3 years ago

“Order paid for next day delivery. It didn't come at all. Contact with the sales department heavy. I do not recommend.”

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Posted 3 years ago

Tile Experience is rated 4.8 based on 2,276 reviews