Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,276 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“The tiles I purchased were advertised as 100mm x 100mm whereas the ones delivered are only 95mm x 95mm, I specifically wanted 100mm x 100mm to replace some existing tiles of the same size so was disappointed.”

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Posted 3 years ago

“Spoke to Jack at beddington lane branch who was very knowledgeable and helpful. Really pleased.”

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Posted 3 years ago

“Items arrived well protected on a pallet, although 1 day later than stated at purchase. This meant I waited home all day to take delivery, which did not happen. I telephoned Tile Experience, who chased it up to arrive the following morning. The people at Tile Experience responded well, but were let down by their sub-standard delivery company. Delays happen, but a message advising of this to free me from waiting should have been sent. Nonetheless, the attitude of the Tile Experience people & condition of received goods mean I would consider them for future purchases.”

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Posted 4 years ago

“Very friendly fast service. Great selection of tiles to competitive prices”

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Posted 4 years ago

“The tiles I bought I had seen in store with another company but they did not have any stock and the earliest I could have delivered was over 2 months time. Quickly checked online and discovered Tile Experience had them, ordered and delivered in 2 days. Very happy. Arrived mid morning and very well packaged.”

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Posted 4 years ago

“Courier delivered to a random house despite us being in all day. Left no note as to where it was left, or even that it had been delivered, so we had to walk up and down the street knocking on doors to find it. Given we paid for fast delivery this meant we’d paid for nothing.”

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Posted 4 years ago

“Ordered sample hexagonal tiles. Arrived promptly and beautiful colours. However the samples were rectangular in shape so unfortunately we could not visualise them in a hexagonal shape on our floor”

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Posted 4 years ago

“Top service cheers”

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Posted 4 years ago

“Excellent experience. Hassle free order online, delivered the very next day as stated.”

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Posted 4 years ago

“Ordered the Marmox 30mm insulation board, it’s a great product. Next day delivery a bit expensive. But arrived 08:30 that made up for cost. Only slightly disappointing was I didn’t receive a delivery confirmation email for some reason.”

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Posted 4 years ago

“All good....”

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Posted 4 years ago

“Great service will use again”

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Posted 4 years ago

“Very pleased with the tiles just what it said in the description”

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Posted 4 years ago

“the customer service was excellent, and the Marmox niche and bath board were just what was needed, the builder was very impressed.”

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Posted 4 years ago

“Cant comment as havnt received the sample yet ?”

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Posted 4 years ago

“Good description of the items, thoroughly packed, fast shipping. Shipping costs to Scottish Highlands were a bit expensive, but was happy to get the tiles at all”

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Posted 4 years ago

“Excellent service. Ordered 3 free samples. Received promptly. Good quality. Will be placing an order”

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Posted 4 years ago

“quick easy well boxed”

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Posted 4 years ago

“Fantastic, ordered and came the very next day”

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Posted 4 years ago

“Very swift delivery. Great communications. Can’t fault.”

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Posted 4 years ago

Tile Experience is rated 4.8 based on 2,276 reviews