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Tile Experience Reviews

4.8 Rating 2,363 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,363 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

thanks a lot
Helpful Report
Posted 4 years ago
Another delivery of Shower waterproofing tape, delivery arrived promptly 2 days after ordering. Delivered by APC Couriers initial delivery was missed by myself as I didn’t except them to show up at 07.30am, but they Redelivered the next day promptly. Deffo will be ordering again from Tile Experience cheapest place on line for what I require. Good job 👏
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Posted 4 years ago
We haven't yet started tiling, or checked all the tiles, but we were pleased to find that you supplied a simple small square white tile (surprisingly difficult). Also appreciated how straightforward it was ordering from the website, and hugely impressed that the delivery driver arrived the next day - in the storm - without fuss or complaint.
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Posted 4 years ago
Very quick response and helpful
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Posted 4 years ago
Great service 5 star service
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Posted 4 years ago
If you offer next day delivery on an item, then it should be next day delivery. If you send an order confirmation stating that I will notified when the order is dispached and provided with tracking info, then that's what I expect to receive. Reader: neither of these things happaned. When I have to call you to ask where my item is, I can do without the facetious response asking how much I paid for next day delivery (£7.20), before being told it was sent Royal Mail first class and implying that I got what I paid for. Spoiler: Royal Mail first class is not next day delivery. You can spend money on a nice logo and a chummy website: but if you don't do what you say you were going to do or show some contrition when mistakes happen then your brand is just all fur coat and no knickers. Do better.
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Posted 4 years ago
From point of order, to delivery, very quick turn around. Thanks to you all.
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Posted 4 years ago
Fast and reliable service plus great range of quality products! Highly recommend for Schluter products that are best for bathroom waterproofing!
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Posted 4 years ago
Easy to find what I was looking for and ordering was simple, sample tiles were a good size and godd quality sadly not the ones my client ultimately chose.
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Posted 4 years ago
sample tile sent quickly, unfortunately too thick so not suitable
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Posted 4 years ago
Thank you for sending the tile sample so promptly. I'm very pleased with the quality and will be placing an order in the near future.
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Posted 4 years ago
2 day delivery. Great
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Posted 4 years ago
As described with quick delivery 👍
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Posted 4 years ago
Selecting and ordering tiles couldn’t have been easier. A few tiles got damaged in transit. I sent an email with photos a details of what got damaged and it was all sorted out in no time. Thanks for great products and service.
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Posted 4 years ago
Good value, delivered quickly
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Posted 4 years ago
You would expect tiles to be vulnerable to bumps and breakage. The tiles arrived cocooned in so much bubble-wrap you could have dropped the pack from a first floor window without a problem. A quite unexpected nice surprise; attention to detail.
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Posted 4 years ago
The free tile sample was easy to order and delivered quickly.
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Posted 4 years ago
We requested a sample of a floor tile as we are trying to match a 600 x 600 existing tile unfortunately, it wasn't a match but very quick delivery.
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Posted 4 years ago
Fast response and delivery. 100 % recommended.
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Posted 4 years ago
I ordered a sample tile and it was delivered promptly and well packed, it's just what I've been looking for, the price is also very competitive.
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Posted 4 years ago
Tile Experience is rated 4.8 based on 2,363 reviews