Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,236 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 5th July 2025

Davide

Tile Experience 5 star review on 28th May 2025

Hayley

Tile Experience 5 star review on 9th May 2025

Jess

Anonymous

Anonymous // 01/01/2019

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“Great people pretty good service. Stuff that was showing in stock unfortunately wasn’t so had to wait ten days for it to arrive. When it arrived yesterday it was in a million broken bits so returned it unopened. Have been promised replacement tomorrow. Fingers crossed.”

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Posted 1 month ago

“Requested sample on both occasions delivered quickly great customer service”

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Posted 1 month ago

“Nice packaging sealed well nice selection .price”

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Posted 1 month ago

“Quick response and delivery of online order request.”

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Posted 1 month ago

“Tiles are great. Communication regarding delivery could be improved, luckily I was in the day they arrived as I was not informed. Customer services responded swiftly to my query. Would use again.”

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Posted 1 month ago

“Tiles ordered online, email confirmation and receipt within an hour and tiles delivered next day. Very professional. Will use them again”

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Posted 1 month ago

“We've had our tiles for 25 years and have now decided to take the bath out sorted new one's saw these ordered them amazing yes slightly whiter but so happy if needed any more no hesitate definitely recommend”

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Posted 1 month ago

“Great service, great delivery. Very pleased.”

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Posted 1 month ago

“Tiles delivered in good order. Would have been 5 stars if delivery had included an arrangement to call customer 30 mins before actual delivery time to allow some flexibility. Was also told it was guaranteed next day delivery if ordered before 12:00 mid day. It actually arrived two days later.”

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Posted 1 month ago

“Very good & efficient service”

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Posted 1 month ago

“Purchase tiles and adesive and backer boards first order was delivered within 48 hours and i attened the showroom to collect two other orders that i made. Staff very friendly and helpful. Also had a couple of refunds which were completed in 24 hours. Quality and price of tiles very reasonable would definitely purchase from them again.”

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Posted 1 month ago

“The sample arrived very quickly.”

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Posted 1 month ago

“The boards both arrived damaged”

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Posted 1 month ago

“Nice tiles which were exactly as required. Received quickly, well within time frame.”

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Posted 1 month ago

“Ordered a sample and it was here in a couple of days. Excellent service.”

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Posted 1 month ago

“Nice web site and easy to navigate around, simple and easy to order from.”

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Posted 1 month ago

“Ordered online and went to store to collect Quick service no problems”

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Posted 1 month ago

“First class service with fast efficient overnight delivery to North Wales”

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Posted 1 month ago

“Perfect, smooth transaction, all good. AAAAAAAAAAAA+++++++++++++”

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Posted 1 month ago

“I was looking for a border tile for my floor. I saw a couple of tiles on their website that I thought might go/match with my floor tiles so I requested free cut samples of the 2 tiles. The tiles arrived quickly within a couple of days so thank you. Although we liked 1 of the tile samples,unfortunately, the tile depth of 10mm was not compatible with my other floor tiles which are 8.2mm in depth. Due to this difference in depth of tile, I could not proceed with an order. Excellent free sample service from The Tile Experience.”

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Posted 1 month ago

Tile Experience is rated 4.8 based on 2,236 reviews