Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,428 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed Order. Delivered on time. That's service you dont often receive nowadays”

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Posted 1 week ago

“Thanks for sending the sample tiles so quickly. Sadly (but helpfully) I did not think they would be suitable for the job I had in mind.”

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Posted 1 month ago

“Nice tiles, sturdy, perfect for my retro kitchen”

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Posted 2 months ago

“Finding what I wanted and ordering was easy however what I order stated it had to come from the supplier so will be 2-3 days which was fine but the delivery options only gave me collection which wasn't viable or £18 for next day delivery so I had to pay £18 delivery even though I wasn't coming next day also the box was bent and therefore the tile trims were also bent, obviously not the fault of the tile experience”

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Posted 2 months ago

“Great customer service”

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Posted 3 months ago

“Easy website, delivered as expected, nice people to do business with.”

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Posted 4 months ago

“hello, i paid extra for next day but arrieved 2 days later. why i paid extra.”

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Posted 4 months ago

“Until now I have bought Marmox direct from the manufacturer, but they don't offer this service any more. After searching around, Tile Experience offered the best price, taking delivery into account. The 20mm usually comes in boxes of 5, so, as my order was 15 sheets, I was expecting 3 boxes. There were more boxes, 5 I think, that had been re-taped up. A couple of sheets were slightly bowed which meant having to use Marmox wall fixings on those, which I was trying to avoid, using adhesive on the rest. Other than that, no issues.”

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Posted 5 months ago

“Ordered a couple of samples. Very efficient and quick response. Unfortunately, these tiles were not quite what I wanted. Would thoroughly recommend though.”

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Posted 6 months ago

“Postage cost more than the grout !”

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Posted 6 months ago

“The quarry tiles were exactly what I wanted, the ordering was easy, and the price including delivery was about right. APC the courier let the side down a bit but the item arrived safely, albeit with a delay of a day after some strange behaviour on the local tracking. I would order again.”

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Posted 8 months ago

“Good products, it’s a shame it’s difficult to find and then when there had to walk through the Buisness to find someone apart from that would recommend and would use again.”

Tile Experience 4 star review on 14th December 2025

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Posted 9 months ago

“Sample tile received (Dorset red) but expected Dorset Woolliscroft Red. Unfortunately tile sent is darker and thickness greater (by 2mm) than required tile(s). Are Dorset Wooliscroft red still available please?”

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Posted 10 months ago

“Purchased some tiles from the tile experience for a pathway very good service loving the tiles i got looks fab on my pathway”

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Posted 11 months ago

“Great people pretty good service. Stuff that was showing in stock unfortunately wasn’t so had to wait ten days for it to arrive. When it arrived yesterday it was in a million broken bits so returned it unopened. Have been promised replacement tomorrow. Fingers crossed.”

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Posted 1 year ago

“Tiles are great. Communication regarding delivery could be improved, luckily I was in the day they arrived as I was not informed. Customer services responded swiftly to my query. Would use again.”

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Posted 1 year ago

“Tiles delivered in good order. Would have been 5 stars if delivery had included an arrangement to call customer 30 mins before actual delivery time to allow some flexibility. Was also told it was guaranteed next day delivery if ordered before 12:00 mid day. It actually arrived two days later.”

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Posted 1 year ago

“I would of given it 5 Stars but the courier destroyed the samples I ordered, all but one was broken into ten pieces, but the one that wasn't broken is the one I am going to order.”

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Posted 1 year ago

“The tiles arrived next day and in perfect condition. Excellent service!”

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Posted 1 year ago

“Tile Experience (TE) was 1 of 4 potential suppliers for our bathroom tiles. We needed to try 4 suppliers to get samples of different tile finish and colour varations. Most suppliers including TE provide small sample tiles FOC. As we were looking for very large marble effect tiles 1200x600, we needed larger samples 600x600 to make our final choice. Some suppliers provide these larger samples at a discounted price. TE don't do this so we paid full price and shipping for the sample. In this case it was worth it because we are going with the TE tile. Unfortunately the special 20% discount had disappeared by the time we had made our decision (!) but there was a discount code provided with the original samples!”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,428 reviews