Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,295 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“I have never received my parcel even though I paid for next day delivery”

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Posted 18 hours ago

“A big thank you to Jack and his team for making sure my order was delivered before Christmas at very short notice. Also a big thank you to everyone for their patience and understanding as i changed my order. I messed the guys around a bit but they still did everything they could to accommodate me and were polite and courteous throughout. I will be needing more materials next year and will be buying these from the Tile experience, the service I have had has been outstanding.”

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Posted 2 days ago

“Very good products and quick delivery (although I would have appreciated a tracking number)”

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Posted 3 days ago

“Good designs,shades and service.fit well.”

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Posted 5 days ago

“All good. Prompt sample delivery.”

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Posted 5 days ago

“Easy to order online and delivery was next day in good order. Thank you. (:”

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Posted 1 week ago

“Good products, it’s a shame it’s difficult to find and then when there had to walk through the Buisness to find someone apart from that would recommend and would use again.”

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Posted 2 weeks ago

“Very fast delivery of the samples and tiles were good quality unfortunately they were not quite the right colour and finish for our tiling project”

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Posted 2 weeks ago

“Very good product. But delivery miserable...”

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Posted 2 weeks ago

“Excellent service Great prices!!”

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Posted 2 weeks ago

“Sample tile received (Dorset red) but expected Dorset Woolliscroft Red. Unfortunately tile sent is darker and thickness greater (by 2mm) than required tile(s). Are Dorset Wooliscroft red still available please?”

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Posted 3 weeks ago

“Brilliant service !”

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Posted 3 weeks ago

“Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.”

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Posted 4 weeks ago

“Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you”

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Posted 1 month ago

“Great service. Fast and efficient.”

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Posted 1 month ago

“Bought click and collect. And item was ready very quickly.”

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Posted 1 month ago

“Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.”

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Posted 1 month ago

“Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.”

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Posted 1 month ago

“Did what you said you would”

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Posted 1 month ago

“Paid £10 for delivery, which was late and then the grout turned up and was leaking all over the box. Not impressed.”

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Posted 1 month ago

Tile Experience is rated 4.8 based on 2,295 reviews