Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,285 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Sample tile received (Dorset red) but expected Dorset Woolliscroft Red. Unfortunately tile sent is darker and thickness greater (by 2mm) than required tile(s). Are Dorset Wooliscroft red still available please?”

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Posted 21 hours ago

“Brilliant service !”

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Posted 3 days ago

“Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.”

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Posted 6 days ago

“Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you”

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Posted 1 week ago

“Great service. Fast and efficient.”

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Posted 1 week ago

“Bought click and collect. And item was ready very quickly.”

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Posted 1 week ago

“Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.”

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Posted 1 week ago

“Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.”

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Posted 1 week ago

“Did what you said you would”

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Posted 1 week ago

“Paid £10 for delivery, which was late and then the grout turned up and was leaking all over the box. Not impressed.”

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Posted 1 week ago

“Helpful staff and was able to order the quantity of tiles I needed not by the box. Would happily recomend to anyone.”

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Posted 2 weeks ago

“I am very happy with the overall support and speedy delivery.”

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Posted 2 weeks ago

“I wanted some Schluter tile trims which are not easy to get without paying a fair bit on postage. Since I live in Sutton, I can order and pick up the trims from Tile Experience, the staff was nice and I got them within a week.”

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Posted 2 weeks ago

“I tried to order sample 4"×4" grey tile You sent 6"×6" although the tile was wrong size it was wrong shade too Thanx for sample though”

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Posted 2 weeks ago

“Received the sample promptly and once ordered what I needed arrived on time and beautifully wrapped so no damage.”

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Posted 2 weeks ago

“Spot on. Great service. Highly recommended.”

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Posted 2 weeks ago

“You shouldn't say your order is ready to collect, because when you arrive and wait to be seen, you then start to pick the order... Have the order ready!”

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Posted 2 weeks ago

“Sample tile as expected”

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Posted 2 weeks ago

“Great service from start to finish with an easy ordering process online. Highly recommended to all.”

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Posted 3 weeks ago

“Truly amazing experience. Cheapest place and delivery was spot on.”

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Posted 3 weeks ago

Tile Experience is rated 4.8 based on 2,285 reviews