The Tile Experience Reviews

4.87 Rating 541 Reviews
98% of reviewers recommend The Tile Experience
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Phone:
020 8689 4187

Email:
info@tileexperience.co.uk

Location:
108 Beddington Lane

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
98%
on-time delivery
Greater than 93%
accurate and undamaged orders
Customer Service
Email, Live Chat, Telephone
communication channels
"A tiny order for repairing an old floor was dispatched immediately and received next day."
Helpful Report
Posted 3 days ago
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"Exceptional customer service, items always in stock, great to deal with as a business to business client."
Helpful Report
Posted 6 days ago
"Next day delivery but they don't send a link to confirm despatch."
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Posted 1 week ago
"Good service,very helpful"
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Posted 2 weeks ago
"Had sample tile not yet decided to purchase"
Helpful Report
Posted 2 weeks ago
"Ordering was straightforward and delivery prompt."
Helpful Report
Posted 3 weeks ago
"Great fast delivery item as described 👍"
Helpful Report
Posted 1 month ago
"Lovely tiles and very prompt efficient delivery, thanks."
Helpful Report
Posted 1 month ago
"Ardex K15 is expensive but Tile Experience's was better than most. Prompt service and delivery. Delivery was a little expensive but you get what you pay for. All in all a very happy customer. Thank you"
Helpful Report
Posted 1 month ago
"Great stuff thanks"
Helpful Report
Posted 1 month ago
"Although the product couldn’t be delivered next day due to not being a stock item we were delighted that the grout was delivered on Christmas Eve! They couldn’t promise but it happened! Well done 😀"
Helpful Report
Posted 1 month ago
"Wonderful service and fantastic tiles, detailed exactly to the tiles that arrived."
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Posted 1 month ago
"Very quick turn around after order put in. Staff very helpful if you need advice on the product."
Helpful Report
Posted 1 month ago
"Best price for my RAK tiles with free and fast delivery - fantastic"
Helpful Report
Posted 2 months ago
"Right product delivered on time in good condition and great price"
Helpful Report
Posted 2 months ago
"My order was shipped within 20 minutes, that must be a record!"
Helpful Report
Posted 2 months ago
"My order arrived very quick out of the four packs of wall tiles only had a couple of cracked ones. IWould order again."
Helpful Report
Posted 2 months ago
"Very reasonable prices and very reliable company. Quick delivery."
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Posted 2 months ago
"Excellent website, good prices and products, all of which arrived on time, thanks."
Helpful Report
Posted 3 months ago
"The system adopted when ordering from a store in relation to ordering online is very confusing! It transpired that some tiles that were limited stock if ordered online would enable me to jump the queue ahead of the stores order as it wasn't due a delivery. Strange system indeed. No wonder branches are closing."
Helpful Report
Posted 3 months ago
The Tile Experience is rated 4.87 based on 541 reviews

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