Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,295 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to Jack and his team for making sure my order was delivered before Christmas at very short notice. Also a big thank you to everyone for their patience and understanding as i changed my order. I messed the guys around a bit but they still did everything they could to accommodate me and were polite and courteous throughout. I will be needing more materials next year and will be buying these from the Tile experience, the service I have had has been outstanding.”

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Posted 1 week ago

“Very good products and quick delivery (although I would have appreciated a tracking number)”

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Posted 1 week ago

“Good designs,shades and service.fit well.”

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Posted 1 week ago

“All good. Prompt sample delivery.”

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Posted 1 week ago

“Easy to order online and delivery was next day in good order. Thank you. (:”

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Posted 3 weeks ago

“Very fast delivery of the samples and tiles were good quality unfortunately they were not quite the right colour and finish for our tiling project”

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Posted 3 weeks ago

“Excellent service Great prices!!”

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Posted 3 weeks ago

“Brilliant service !”

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Posted 1 month ago

“Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.”

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Posted 1 month ago

“Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you”

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Posted 1 month ago

“Great service. Fast and efficient.”

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Posted 1 month ago

“Bought click and collect. And item was ready very quickly.”

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Posted 1 month ago

“Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.”

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Posted 1 month ago

“Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.”

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Posted 1 month ago

“Did what you said you would”

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Posted 1 month ago

“Helpful staff and was able to order the quantity of tiles I needed not by the box. Would happily recomend to anyone.”

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Posted 1 month ago

“I am very happy with the overall support and speedy delivery.”

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Posted 1 month ago

“I wanted some Schluter tile trims which are not easy to get without paying a fair bit on postage. Since I live in Sutton, I can order and pick up the trims from Tile Experience, the staff was nice and I got them within a week.”

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Posted 1 month ago

“Received the sample promptly and once ordered what I needed arrived on time and beautifully wrapped so no damage.”

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Posted 1 month ago

“Spot on. Great service. Highly recommended.”

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Posted 1 month ago

Tile Experience is rated 4.8 based on 2,295 reviews