Tile Experience have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Fast Delivery and delivered in perfect condition and a great price.
”
- Carol Marshall
“
GOOD PRICE, GOOD SERVICE
”
- Annette
“
Ordered some Hardie Backer Board online. It was the best price I could find anywhere and was delivered within 24 hrs. You couldn't ask for more.
”
- Paul
“
Very good products and quick delivery (although I would have appreciated a tracking number)
”
- Genevieve
“
All good. Prompt sample delivery.
”
- Pete
“
Easy to order online and delivery was next day in good order. Thank you. (:
”
- Fahima
“
Item out of stock. Wasted time and petrol going to collect something that wasn't there.
Now trying to get my refund 4 days later and counting..
”
- CHERRY-ANNE Mccaskie
“
Bad Experience, cancelled order as wasnt delivered on time. Tile Experience still sent the order even though i had purchased from elsewhere. Promised collection, several conversations via telephone (which is also a nightmare to get anyone to answer the phone) basically fobbing me off! Still awaiting REFUND over a month later!!!!!!!!!
”
- David Wombwell
“
We will have to see how long it takes for the refund to come through.
”
- Adele Shadwell
“
Excellent service and tiles as described. Well packaged with no damage. Thank you.
”
- Anonymous
“
Excellent customer service - thanks
”
- Marnie
“
I will be needing more materials next year and will be buying these from the Tile Experience, the service I have had has been outstanding.
”
- Steve
