Tile Experience have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Fast Delivery and delivered in perfect condition and a great price.
”
- Carol Marshall
“
GOOD PRICE, GOOD SERVICE
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- Annette
“
Ordered some Hardie Backer Board online. It was the best price I could find anywhere and was delivered within 24 hrs. You couldn't ask for more.
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- Paul
“
Great product, well packaged and very quick delivery!
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- Anonymous
“
Excellent purchase, extremely good packaging, and good communication throughout the delivery.
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- Kevin
“
I ordered 55 tiles before noon and, ordering them with the express delivery option, had them delivered by 10am the next day. Perfect colour for the bathroom, the right shade of white.
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- Anonymous
“
Item out of stock. Wasted time and petrol going to collect something that wasn't there.
Now trying to get my refund 4 days later and counting..
”
- CHERRY-ANNE Mccaskie
“
Bad Experience, cancelled order as wasnt delivered on time. Tile Experience still sent the order even though i had purchased from elsewhere. Promised collection, several conversations via telephone (which is also a nightmare to get anyone to answer the phone) basically fobbing me off! Still awaiting REFUND over a month later!!!!!!!!!
”
- David Wombwell
“
We will have to see how long it takes for the refund to come through.
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- Adele Shadwell
“
Sample received in the post. Full size sample. Order 220 tiles which arrived the following day. Great service - couldn't be better !
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- Anonymous
“
Great service. Got a free sample tile delivered very quickly then ordered tiles which turn up a few days later very well packed. Highly recommended.
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- Rob
“
First class service every time . Easy to order online next day delivery , happy to accommodate small orders . Thank you
”
- Henia
