Tile Experience Reviews

4.8 Rating 1,881 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 1,881 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

The Tile Experience is The best
Helpful Report
Posted 3 months ago
Hi I have had a good experience with my two orders for my building project. I need another large order but wanted to know if you price match. I need 150 bags of the following screed at trade price. The best price I have seen is £14.50 delivered on 4 pallets . Can you match as happy to order from you guys https://www.tileexperience.co.uk/mapei-ultraplan-renovation-screed-25kg-pallet-deal
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Posted 3 months ago
I purchased 'instock' items (grout) and just to be conscientious I also called to make sure they had the stock to which I was told they did......you can imagine my reaction when I got there to be told by the warehouse guy that they were 'out of stock'......Hardly ideal as I drove 50 minutes to get there!!! However, with that moan aside I would add that the warehouse guy and the office sales guy were as helpful as they could possibly be and all was not lost. My advice would be that if stock online is showing as only a couple of bags then you should call and make sure the office guys go out to the warehouse (its not far for them!) and actually check for themselves and that may well save you a wasted journey.
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Posted 3 months ago
Good value and quality products. Good priced delivery. I didn't get any confirmation regarding delivery, but I think there was a technical problem. Would definitely use again.
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Posted 3 months ago
Ordered 2 tile samples. Quick delivery, nice tiles. Once I've decided which colour I prefer I will place an order.
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Posted 3 months ago
The tiles was exactly wath i order.
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Posted 3 months ago
My old mum visited 5 shops in her area to try and find some simple white 2" square tiles without luck. She doesn't use the Internet so a search by me quickly found The Tile Experience. Found exactly what was needed and could pick the amount of tiles, so no waste or extra expense. All email communication was excellent and so was delivery. Will definitly recommend and use again.
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Posted 3 months ago
Awesome Service from start to finish. The process to order online was fantastic and completely hassle free. I received my order as agreed extremely well packaged and on time. I would highly recommend Tile Experience to all if you are after competitive pricing, amazing selection of high quality products and awesome service. I will definitely be back for more bathroom supplies. *****
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Posted 3 months ago
Good communication and fast delivery.
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Posted 3 months ago
Updated about order when received and when order in post order arrive as time schedule on day thanks
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Posted 3 months ago
Fast delivery- very pleased. Needed to match tiles around newly installed sink and couldn't find them anywhere else.
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Posted 3 months ago
Asked for a sample tile which came through in a couple of days. Great service.
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Posted 3 months ago
Excellent project and service. Well priced.
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Posted 3 months ago
Looked everywhere for a classic square, white, gloss tile and found it with Tike Experience. Really prompt delivery and packaged really well. These are perfect tiles for my coaster makes. Thank you. 😊
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Posted 3 months ago
I requested a sample of a plain white glazed 100mm square tile and they sent me one free of charge, for which I am very grateful. It was very well packed, too.
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Posted 3 months ago
Kept me informed very pleased
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Posted 3 months ago
Excellent service and speedy delivery
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Posted 3 months ago
Great price and next-day delivery. Also, Tile Experience was one of the only retailers selling Marmox 4mm backer board. Very happy to have dealt with them!!
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Posted 4 months ago
Ordered an item on Monday 18th December which was due to be delivered 1-2days. This is Saturday 23rd December and still no delivery. Is this acceptable?
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Posted 4 months ago
Excellent speedy service from these guys. The customer service is 5 star send them an email and you got your answer in 30minutes. Very helpful will be using again in the future
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Posted 4 months ago
Tile Experience is rated 4.8 based on 1,881 reviews