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Tile Experience Reviews

4.8 Rating 2,331 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,331 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

All good. Prompt sample delivery.
Helpful Report
Posted 3 months ago
Easy to order online and delivery was next day in good order. Thank you. (:
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Posted 3 months ago
Good products, it’s a shame it’s difficult to find and then when there had to walk through the Buisness to find someone apart from that would recommend and would use again.
Tile Experience 4 star review on 14th December 2025
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Posted 3 months ago
Very fast delivery of the samples and tiles were good quality unfortunately they were not quite the right colour and finish for our tiling project
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Posted 3 months ago
Very good product. But delivery miserable...
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Posted 3 months ago
Excellent service Great prices!!
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Posted 3 months ago
Sample tile received (Dorset red) but expected Dorset Woolliscroft Red. Unfortunately tile sent is darker and thickness greater (by 2mm) than required tile(s). Are Dorset Wooliscroft red still available please?
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Posted 3 months ago
Brilliant service !
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Posted 4 months ago
Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.
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Posted 4 months ago
Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you
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Posted 4 months ago
Great service. Fast and efficient.
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Posted 4 months ago
Bought click and collect. And item was ready very quickly.
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Posted 4 months ago
Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.
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Posted 4 months ago
Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.
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Posted 4 months ago
Did what you said you would
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Posted 4 months ago
Paid £10 for delivery, which was late and then the grout turned up and was leaking all over the box. Not impressed.
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Posted 4 months ago
Helpful staff and was able to order the quantity of tiles I needed not by the box. Would happily recomend to anyone.
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Posted 4 months ago
I am very happy with the overall support and speedy delivery.
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Posted 4 months ago
I wanted some Schluter tile trims which are not easy to get without paying a fair bit on postage. Since I live in Sutton, I can order and pick up the trims from Tile Experience, the staff was nice and I got them within a week.
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Posted 4 months ago
I tried to order sample 4"×4" grey tile You sent 6"×6" although the tile was wrong size it was wrong shade too Thanx for sample though
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Posted 4 months ago
Tile Experience is rated 4.8 based on 2,331 reviews