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Tile Experience Reviews

4.8 Rating 2,183 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,183 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Ordered online, very easy, excellent prices. Picked up in person, where I did have to wait for a long time- no way to get attention, I just had to wait for someone to see me from the other side of the warehouse. Once someone did come over, it was quick and very helpful service. I’ll definitely buy from you again, just please install a working system to alert the staff to someone waiting to collect.
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Posted 3 months ago
I am pleased with the product. And a good service.
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Posted 3 months ago
Although the person dealing with the purchase was absolutely lovely and very helpful, as it was a reorder there were a couple of things that made it very difficult. Mainly the batch number, very difficult to find and on one design we had to guess! Also the availability of tiles, I went in the shop on a Tuesday but the tiles will not be here until Monday. That is tricky because by the time you need more tiles, you really want them there and then.
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Posted 3 months ago
Excellent free sample service.
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Posted 3 months ago
tiles arrived in good time but packeging was damaged on arrivel
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Posted 3 months ago
Easy to order, fast delivery
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Posted 3 months ago
I have used Tile Experience before, always get what i need at a price I can afford.
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Posted 3 months ago
I simply ordered samples to check colours and styles. They arrived quickly and safely. The samples were excellent quality, and I made a decision and look forward to putting in my order.
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Posted 3 months ago
Excellent service came sooner than expected and so well packaged. I would recommend to anyone.
Tile Experience 5 star review on 27th February 2025
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Posted 3 months ago
Fast service, good quality tiles.
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Posted 3 months ago
I ordered 2 cartons of tiles and they were excellently wrapped and arrived with no breakages - having ordered similar amount of tiles from different companies (with disastrous, and cloth eared results) this is a welcome change, where care was taken to ensure safe arrival. thank you.
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Posted 3 months ago
ok just received a sample...took several days, but ok
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Posted 3 months ago
Ultra quick delivery
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Posted 3 months ago
Samples sent quickly and arrvide very well packeaged and are perfect.
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Posted 3 months ago
I ordered a sample bathroom tile which was promptly received and with free postage. Although not a perfect match I will probably be ordering in the next couple of days as the communication and delivery time were very acceptable
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Posted 3 months ago
Excellent service👍
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Posted 3 months ago
Stocked Mapei topcem when our local stockist had nothing. Quick and easy collection excellent service
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Posted 3 months ago
Very helpful and a very efficient process. I wish some others wewre as good
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Posted 4 months ago
Only needed the one tile but it was a perfect colour match and size, the tile itself arrived early and very well packaged. If I need tiles in the future you will be my go to supplier.
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Posted 4 months ago
Just ordered a sample...but very quick service and great email communications. Would happily use again.
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Posted 4 months ago
Tile Experience is rated 4.8 based on 2,183 reviews