The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ink cartridges were a competitive price, ordering was easy and they arrived very quickly. Overall an excellent experience.”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Fast delivery, very happy with product and communication - would recommend and use again!”

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Posted 2 years ago

“I love the pen company . I buy a diary once a year - I am treated like a priority customer . The service is excellent .”

The Pen Company 5 star review on 26th November 2023

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Posted 2 years ago

“This was the first time had ordered from The Pen Company and I was delighted with my experience. Everything was great. My items arrived quickly and in perfect condition because they were carefully packed. I thoroughly recommend them.”

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Posted 2 years ago

“Had a few problems ordering on line but when I contacted The Pen Company the gentleman was so helpful and went out of his way to rectify the situation . I have purchased many times before. The diaries and journals are a keepsake, beautiful and of high quality.”

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Posted 2 years ago

“I have been buying my annual diaries from this company for some years now. I have used the same type of diary for 15 years. I originally bought it from the parent company but for some time now I found the Pen Company offered more choice and a more reasonable price. The parcels arrive quickly and are very well wrapped.”

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Posted 2 years ago

“Best place to buy my annual Paperblanks diary with next- day delivery-Brilliant!”

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Posted 2 years ago

“Although I did not keep the cartridges James was very helpful in recognising my cross peas and the refills I needed and passed this information to me.”

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Posted 2 years ago

“Very happy with the service - great choice of products, prompt delivery, and helpful staff. Thank you.”

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Posted 2 years ago

“Very efficient. The product was delivered extremely quickly.”

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Posted 2 years ago

“Good customer service. Good pens. Good price. I will shop at The Pen Company again.”

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Posted 2 years ago

“Purchased several pens from The Pen Company and will likely keep coming back given the great service, competitive pricing, and quick shipping. Very happy overall.”

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Posted 2 years ago

“Very efficient, reliable and quick service.”

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Posted 2 years ago

“The pen is beautiful and the engraving was just right and elegant. Very happy with The Pen Company and prompt delivery.”

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Posted 2 years ago

“Excellent speedy delivery, no-nonsense simple packaging unlike that used by some big companies, competitive prices. I'll be back with any repeat purchases and shan't bother looking elsewhere.”

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Posted 2 years ago

“Amazing stock, found my favorite paperblanks diary. Excellent service.”

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Posted 2 years ago

“Very prompt service.”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“Diary that I ordered arrived promptly and well packed. Have used The Pen Company before and will do so again.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews