The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,704 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and well packaged. Heard great things about the team here and knew I had to support. Thank you”

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Posted 1 week ago

“I purchased my favorite paperbkanks diary from The Pen Company. Our local waterstone has some kinds of the diaries but each year, they stock the same kinds. I found The Pen Company has more varaeties to choose from. They sent the product promptly and it was packed securely in case of rain. Thank you.”

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Posted 1 week ago

“Super happy with everything! I bought a replacement nib for my Pilot capless fountain pen. It came packaged very securely, exactly what I was hoping for.”

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Posted 1 week ago

“Great service and my best go-to place for my writing needs.”

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Posted 1 week ago

“The pen refills which I ordered from The Pen Company were a precise fit for my pen. In addition my order was delivered very promptly. The price was also competitive.”

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Posted 1 week ago

“I've used this company for about 6 years now to buy a special diary for my dad. Always easy to order and very quick delivery.”

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Posted 1 week ago

“What can I say? The goods ordered arrived promptly, well packed and of excellent quality. It was my first purchase from the Pen Company - I will definitely use them again.”

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Posted 1 week ago

“Fast delivery, arrived in perfect condition. Very happy with my new pen.”

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Posted 1 week ago

“The product itself is good, and as I expected. I couldn't get in touch with the team about my order and updates on it, and emailed and didn't get a response. Experience could've been smoother.”

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Posted 2 weeks ago

“Quick dispatch, secure delivery and prompt. Very please to be ale to buy the rubber grip for the lamy studio as the chrome version supplied with the pen doesn't work for me. The grip section I bought is brilliant and helps me write for longer sessions with my Lamy Studio.”

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Posted 2 weeks ago

“A really nice pen, delivered quickly in secure packaging and at a very keen price”

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Posted 2 weeks ago

“For years now, I've been ordering a couple of diaries from the PEN company, and they always find their way swiftly all the way to New Zealand. A great selection of my favourite Paper Blanks!”

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Posted 2 weeks ago

“Order went smoothly and arrived timely. Thank you. Hi”

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Posted 2 weeks ago

“When I needed refills for american, and japnese, ans swiss made precision ball pens, I depend on 'THE PEN COMPANY' for timely and geninue original replacements'”

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Posted 2 weeks ago

“Excellent service , the only place each year I can find a good selection of my favourite Paperblanks diaries ( including on their own site !). Thank you .”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“I always order a diary each year. The choice is excellent and delivery prompt.”

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Posted 2 weeks ago

“Great service and prompt delivery. Disappointed that Paperblanks have not included the notebook insert with the diary. Have you queried this with them. ?”

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Posted 2 weeks ago

“I love choosing my next year's diary from The Pen Compny, who offer a great selection. Orders arrive promptly and beautifully packed. Highly recommended.”

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Posted 2 weeks ago

“Brilliant products, excellent service.”

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Posted 2 weeks ago

The Pen Company is rated 4.9 based on 9,704 reviews