The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,606 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I regularly buy my Paperblanks diary from The Pen Company. Always a good selection, safely packed and speedily dispatched. A good company to deal with.”

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Posted 1 week ago

“Great company to deal with. Very happy with the quality of my Paperblank diary. Quick delivery”

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Posted 2 weeks ago

“Great service and fast delivery of my new diary as always.”

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Posted 2 weeks ago

“The Lamy calfskin pencase was in top quality that arrived within two working days”

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Posted 2 weeks ago

“still waiting on order”

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Posted 2 weeks ago

Hello, Your order was shipped on 3 August and delivered by FedEx on 4 August, just after 5pm: https://www.fedex.com/fedextrack/?trknbr=875225169884 If you have any concerns or require further assistance please contact us directly to allow us to help you. Please reply directly to an order confirmation or shipping email or via the contact form on the website. Kind regards, The Pen Company

Posted 2 weeks ago

“Very helpful and knowlegeable”

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Posted 2 weeks ago

“My pen arrived timely exactly as ordered”

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Posted 3 weeks ago

“Everything came as described and shipped quickly to the United States!”

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Posted 3 weeks ago

“I bought a beautiful diary from my favourite company Paperblamks, and was then tempted to buy a nice pen which I am enjoying”

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Posted 3 weeks ago

“Ordered a Paper Blanks diary on-line. It arrived quickly and safely. What more could you want?”

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Posted 3 weeks ago

“Just got to get the nephew to use it!”

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Posted 3 weeks ago

“Quick delivery Product as described The only negative for me was that the import fee was quite high, since I'm living in EU.”

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Posted 3 weeks ago

“Excelent customer support and communication.”

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Posted 3 weeks ago

“Good quick service. Good price. Very pleased.”

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Posted 3 weeks ago

“The Pen was a graduation gift that was received with great enthusiasm. It was sleekly beautiful and writes smoothly and effortlessly. The engraving set it apart as a unique writing gift for an aspiring doctor.”

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Posted 3 weeks ago

“I order my midi Paperblanks Diary every year around July / August from this company and have done so for a fair few years - brilliant service !”

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Posted 3 weeks ago

“Excellent service, quick desptach. Good, customer care.”

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Posted 4 weeks ago

“All the products have amazing quality and they put a lot of attention on the website. I love how every part of the process was simple or had an clear explanation on the site. I ordered internationally and everything arrived in perfect condition and even though I had to pay at costumes some taxes it was worth it because the prices were significantly cheaper than at any other sites. They pay attention to every detail and I will definitely order again in the future.”

The Pen Company 5 star review on 9th August 2026

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Posted 4 weeks ago

“Great products and service from The Pen Company. In this age of AI, it's good to know that there are businesses like this that continue to sell the things that matter.”

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Posted 4 weeks ago

“Been ordering my diaries here annually for years. The best diary ever. Totally recommended.”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 9,606 reviews