The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good prices and quick delivery”

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Posted 2 years ago

“I am particularly impressed by the availability of spare parts for fountain pens - this shows a true customer-focused attention to service.”

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Posted 2 years ago

“Quick delivery - would buy again!”

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Posted 2 years ago

“Excellent service and really happy the refills fit my pens”

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Posted 2 years ago

“Really great service.”

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Posted 2 years ago

“Every year I buy My Daughters Paperblanks Diary from The Pen Company and always find what I want, a new design, and at a very good price...and with free delivery! Arrives well packaged and within a week! Would definitely recommend!”

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Posted 2 years ago

“Got a Fisher pen as I already had a brass 1 . Black looked class & free engraving sealed the deal. Get lots of jealous looks at work now.”

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Posted 2 years ago

“Fast as always”

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Posted 2 years ago

“Very helpful in meet my needs for just an original Visconti fountain pen cap.”

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Posted 2 years ago

“Pen and ink bottle arrived very promptly and well packaged.”

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Posted 2 years ago

“Amazing service…! I bought a couple of parts for a Lamy pencil from Mexico…! I received on time and perfect conditions. Great company…!”

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Posted 2 years ago

“I was very pleased with the prompt delivery of my order. When I had trouble ordering on line the phone was answered immediately by a person not a machine and the problem resolved quickly. Thank you The Pen Company.”

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Posted 2 years ago

“Excellent. Really easy to have your pen engraved. Extremely pleased will use them again.”

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Posted 2 years ago

“There is a real live knowledgeable person at the end of the phone; result.”

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Posted 2 years ago

“Brilliant items at a great price. speedy delivery and great service.”

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Posted 2 years ago

“Ordered a 2024 diary and it was despatched same day as order placed - this was not a one off as I receive the same excellent service every year. Thank you!”

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Posted 2 years ago

“bought from this company before good service and product again”

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Posted 2 years ago

“Got what I wanted at a good price and quickly. Will use them again”

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Posted 2 years ago

“Quick service, product as described.”

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Posted 2 years ago

“The website was easy to use, and was clear about what was in stock. Ordering was straightforward and the goods delivered as stated. Will order from this company again.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews