The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,580 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My pen arrived timely exactly as ordered”

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Posted 10 hours ago

“Everything came as described and shipped quickly to the United States!”

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Posted 11 hours ago

“I bought a beautiful diary from my favourite company Paperblamks, and was then tempted to buy a nice pen which I am enjoying”

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Posted 1 day ago

“Ordered a Paper Blanks diary on-line. It arrived quickly and safely. What more could you want?”

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Posted 1 day ago

“Just got to get the nephew to use it!”

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Posted 1 day ago

“Quick delivery Product as described The only negative for me was that the import fee was quite high, since I'm living in EU.”

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Posted 2 days ago

“Excelent customer support and communication.”

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Posted 2 days ago

“Good quick service. Good price. Very pleased.”

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Posted 2 days ago

“The Pen was a graduation gift that was received with great enthusiasm. It was sleekly beautiful and writes smoothly and effortlessly. The engraving set it apart as a unique writing gift for an aspiring doctor.”

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Posted 6 days ago

“I order my midi Paperblanks Diary every year around July / August from this company and have done so for a fair few years - brilliant service !”

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Posted 1 week ago

“Excellent service, quick desptach. Good, customer care.”

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Posted 1 week ago

“All the products have amazing quality and they put a lot of attention on the website. I love how every part of the process was simple or had an clear explanation on the site. I ordered internationally and everything arrived in perfect condition and even though I had to pay at costumes some taxes it was worth it because the prices were significantly cheaper than at any other sites. They pay attention to every detail and I will definitely order again in the future.”

The Pen Company 5 star review on 9th August 2026

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Posted 1 week ago

“Great products and service from The Pen Company. In this age of AI, it's good to know that there are businesses like this that continue to sell the things that matter.”

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Posted 1 week ago

“Been ordering my diaries here annually for years. The best diary ever. Totally recommended.”

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Posted 1 week ago

“Great selection and value — a go-to for pen enthusiasts I've been ordering from this site regularly and continue to be impressed. The prices are competitive, the range of brands and models is excellent, and I've always been happy with the product quality. My only wish is that they carried a few more Japanese brands, which feel slightly underrepresented compared to the rest of their catalog. That said, the customer service has been consistently reliable, and overall I'm very satisfied with the experience. Highly recommended for anyone looking to expand their collection without breaking the bank.”

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Posted 1 week ago

“Excellent help from James at The Pen Company who made delivery of my international order to Australia possible and on delivery also provided excellent phone support with simple clear instructions. A pleasure to deal with and all made so easy. Thanks again James!”

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Posted 1 week ago

“Excellent company to deal with. Love their diaries, l have been buying them for the last 4 - 5 years. They are Excellent value, sturdy and long lasting and attractive. They fit in my handbag and l never leave home without mine xx”

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Posted 1 week ago

“Easy to work with”

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Posted 1 week ago

“Good efficient service”

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Posted 2 weeks ago

“Order went smoothly. Love the pen.”

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Posted 2 weeks ago

The Pen Company is rated 4.9 based on 9,580 reviews