The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,170 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,170 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice looking pen, good quality, but the engraving on the top of the pen was smaller than expected.”

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Posted 1 week ago

“Good experience”

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Posted 4 weeks ago

“Good communication and helpful advice. Although in this case wrong product it was recommended in good faith and to the best extent possible”

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Posted 1 month ago

“Excellent service albeit taking longer than I expected.”

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Posted 1 month ago

“Pens are excellent- arrived late however !”

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Posted 2 months ago

“Excellent service”

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Posted 3 months ago

“Quick delivery - good prices.”

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Posted 3 months ago

“Pen arrived promptly and was a good price. Only problem was the package had a strong diesel smell- like it had been soaked in it in transit. Very strange but pen inside the package was fine.”

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Posted 3 months ago

“Good fit for the Apple AirTag. The protection provided is adequate. I appreciated the light weight when attached to my car keys. So overall I am pleased with my purchase.”

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Posted 3 months ago

“Thank you very much! Very fast shipping and good packaging. Excellent seller!”

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Posted 3 months ago

“Prompt secure delivery. The presentation box is badly scratched and slightly dented at the corner, which is a real shame. Makes the gift look less attractive. However the pen and the notebook look ok, which is the main thing. Like I say a real shame that the box the pen will be presented in has a slight dent and the plastic sleeve is badly scratched.”

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Posted 4 months ago

“Very helpful in meet my needs for just an original Visconti fountain pen cap.”

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Posted 4 months ago

“There is a real live knowledgeable person at the end of the phone; result.”

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Posted 4 months ago

“it is the best service”

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Posted 4 months ago

“Very easy to find what I needed, part has given a favourite pen a new lease of life. Slightly slow delivery time, but this wasn't urgent. No problems.”

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Posted 6 months ago

“Although final delivery was slow pricing was favorable and communication about delayed delivery was good. Will buy again.”

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Posted 6 months ago

“Ordered a Lamy Foutain pen and separate leather holder - annoyingly latter is a fraction too small ( and that after I looked for "suitability which I did not find) Good quality and delivered early.”

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Posted 7 months ago

“Had to wait a few weeks for delivery as was out of stock. Very pleased with the key ring”

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Posted 7 months ago

“I love the selection the Pen Company has and on two orders from them so far, I've had wonderfully quick service (International shipping, too).”

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Posted 7 months ago

“slightly loose packaging but product still arrived in good condition”

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Posted 7 months ago

The Pen Company is rated 4.9 based on 8,170 reviews