The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,433 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While I was skeptical initially of it is a genuine writing instruments’ dealer and if they can handle international orders. But my experience was quite satisfying. I got one of my favorite pens at a decent price compared to some of the US vendors.”

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Posted 1 week ago

“Everything arrived on time.”

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Posted 1 week ago

“The website is very user friendly & the products offered are reasonably priced. The delivery is also super quick!”

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Posted 1 week ago

“Excellent service: Refills for my Parkers and for an obscure souvenir pen.”

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Posted 1 week ago

“Great service, my ink was delivered safely and arrived within two days of placing the order. Very happy.”

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Posted 1 week ago

“Fair price, quick service, and goods well packed for trans-oceanic delivery.”

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Posted 1 week ago

“I ram enjoying writing with my Lamy pen and I especially like the individualising of it by having my name written on the pen cap. A really nice touch.”

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Posted 2 weeks ago

“Fabulous ink and I asked for it to be delivered on a specific date - and it was!”

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Posted 2 weeks ago

“Great products offered at fare pricing. Oops since my order there has been a price increase. Regardless they have the inventory. G 9/10”

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Posted 2 weeks ago

“My order arrived promptly and as described. I've purchased Lamy Joy fountain pain with 3 different colours ink cartdridges and 1.5 nib. The pen writes beautifully. I'm a left handed.”

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Posted 2 weeks ago

“The Momento Magico is the most comfortable pen I’ve ever had, and its 1.5ml ink capacity makes it an excellent pen for daily journaling. The Amethyst variant is gorgeous, and it has markings that make it a true unicorn. I ordered mine ground down to Japanese EF, and I’m very happy with the result—it’s a true EEF that’s wet enough so it’s not scratchy, very smooth, no skips, no hard starts. This is my second Magico from Appelboom (the first one being the Pietra Salata), both customized, and both perfect. 10/10, easy!”

The Pen Company 5 star review on 29th March 2026

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Posted 2 weeks ago

“The pen is lovely and everything about the transaction and communication was excellent. It was a gift and the recipient was very pleased with it. Thank you so much”

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Posted 2 weeks ago

“Great choice of inks at great prices. Speedy delivery. Lovely company to buy from.”

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Posted 2 weeks ago

“Quality products and excellent service and delivery.”

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Posted 2 weeks ago

“Efficient, good value and reliable. Can’t do much more as an online retailer. Well done.”

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Posted 2 weeks ago

“An excellent choice of inks at a very reasonable price. I am delighted with the new pen I just bought also. Very quick delivery. I will shop here again certainly.”

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Posted 2 weeks ago

“Love the Pen Company, great products at affordable prices, great service and quick delivery”

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Posted 2 weeks ago

“Great Service and Product”

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Posted 3 weeks ago

“I have purchased about 20 plus bottles of Diamine fountain pen ink from this online company in two separate orders. They packed their shipment very well, and the freight is prompt even though I live in the United States while this outfit is located in the UK. International order and shipping did not pose any difficulty according to my personal experiences. It is a very trustworthy online company to buy from.”

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Posted 3 weeks ago

“no complaints”

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Posted 3 weeks ago

The Pen Company is rated 4.9 based on 9,433 reviews