The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,528 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company excellent service prompt delivery”

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Posted 12 hours ago

“Got everything i ordered, well packaged and arrived in good time”

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Posted 2 days ago

“This is a great place to get your black & white colored, essential office supplies that are quality made!! Shipping charge is reasonable, dispatched in the next few days with tracking number provided. Website is well constructed with all relevant information provided!”

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Posted 2 days ago

“The pens are good quality, great colour choice. They arrived well packaged and quickly”

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Posted 3 days ago

“Excellent choices and quick delivery.”

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Posted 3 days ago

“The pens I ordered came in good time and are exactly what I was looking for!”

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Posted 1 week ago

“An excellent company which always seems to have what one wants, it's service being is courteous and prompt.”

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Posted 1 week ago

“Quick shipping, great price and selection”

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Posted 1 week ago

“The part for my pen was available and came quickly and well packaged. Thank you.”

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Posted 1 week ago

“Very prompt”

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Posted 2 weeks ago

“Great company, I’m a wood turner and required an ink converter for one of my pens, the proprietor was willing to go through the stock he had however fortunately the 2nd or 3rd one he pulled out fitted the pen perfectly Thanks once again. Dave”

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Posted 2 weeks ago

“can't fault them. recommended.”

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Posted 2 weeks ago

“Excellent service, fast delivery, would buy again!”

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Posted 2 weeks ago

“In this day and age it's become increasingly difficult to get refills. This lovely company fulfilled my order very quickly and efficiently.”

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Posted 2 weeks ago

“My order was despatched swiftly and arived ahead of schedule and in good order.”

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Posted 2 weeks ago

“Quick, efficient service; items arrived shortly after ordering. Well packaged. I would order again from this company.”

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Posted 2 weeks ago

“Excellent service of an original spare part delivered quickly.”

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Posted 2 weeks ago

“Outstandingly good customer service; could not be better”

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Posted 2 weeks ago

“The Sailor ProFit BrushPen Tips, that I'd struggled to find anywhere across Europe, arrived promptly, beautifully packaged and in perfect shape. The Pen Company is a store that I shall certainly frequent again.”

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Posted 2 weeks ago

“Excellent and prompt service. Very pleased with my purchase.”

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Posted 3 weeks ago

The Pen Company is rated 4.9 based on 9,528 reviews