The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,676 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product itself is good, and as I expected. I couldn't get in touch with the team about my order and updates on it, and emailed and didn't get a response. Experience could've been smoother.”

Helpful Report

Posted 1 day ago

“Quick dispatch, secure delivery and prompt. Very please to be ale to buy the rubber grip for the lamy studio as the chrome version supplied with the pen doesn't work for me. The grip section I bought is brilliant and helps me write for longer sessions with my Lamy Studio.”

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Posted 2 days ago

“A really nice pen, delivered quickly in secure packaging and at a very keen price”

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Posted 2 days ago

“For years now, I've been ordering a couple of diaries from the PEN company, and they always find their way swiftly all the way to New Zealand. A great selection of my favourite Paper Blanks!”

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Posted 3 days ago

“Order went smoothly and arrived timely. Thank you. Hi”

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Posted 3 days ago

“When I needed refills for american, and japnese, ans swiss made precision ball pens, I depend on 'THE PEN COMPANY' for timely and geninue original replacements'”

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Posted 3 days ago

“Excellent service , the only place each year I can find a good selection of my favourite Paperblanks diaries ( including on their own site !). Thank you .”

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Posted 4 days ago

“Good service”

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Posted 4 days ago

“I always order a diary each year. The choice is excellent and delivery prompt.”

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Posted 4 days ago

“Great service and prompt delivery. Disappointed that Paperblanks have not included the notebook insert with the diary. Have you queried this with them. ?”

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Posted 5 days ago

“I love choosing my next year's diary from The Pen Compny, who offer a great selection. Orders arrive promptly and beautifully packed. Highly recommended.”

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Posted 5 days ago

“Brilliant products, excellent service.”

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Posted 6 days ago

“Ordering a diary from the Pen Company has become an annual event for me. The quality and variety of products is amazing - in particular, the diary cover designs are literally works of art ! The quality of products is matched by the efficient service and attention to detail in packaging.”

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Posted 1 week ago

“Very easy site to use and received product in a short amount of time - wonderful company”

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Posted 1 week ago

“Excellent service and products. The Pen Company continues to offer high quality. They are my first choice for stationery needs.”

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Posted 1 week ago

“I have purchaed from the Pen Company previously and was happy with the previous purchase. The Pen I ordered was held in stock and was dispatched quickly and Royal Mail delivered the next day. I was very pleased with the service.”

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Posted 1 week ago

“Very good.”

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Posted 1 week ago

“Good prices, quick delivery, and good inventory. I was very happy with the experience.”

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Posted 1 week ago

“Quick service, as described”

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Posted 1 week ago

“Excellent, Stress Free, Safe, User Friendly ordering process. The diary is exactly as described, excellent quality and finishing. The diary accommodates all of my needs. I would not hesitate to order my next Paperblanks Ultra Page Per Day Diary from this company again as I have in previous years. Thank you.”

Helpful Report

Posted 1 week ago

The Pen Company is rated 4.9 based on 9,676 reviews