The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,868 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 3rd March 2025

Verified Customer

The Pen Company 5 star review on 3rd February 2025

Verified Customer

The Pen Company 5 star review on 25th December 2024

Anonymous

The Pen Company 5 star review on 7th September 2024

Verified Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped and arrived at U.S. Customs within 24 hours of ordering. Amazing!”

Helpful Report

Posted 13 hours ago

“Great products, with good postage timings.”

Helpful Report

Posted 2 days ago

“Very quick delivery and product exactly as described”

Helpful Report

Posted 2 days ago

“Pen purchased was as dedscribed and arrived promptly!”

Helpful Report

Posted 5 days ago

“Very pleased with the service”

Helpful Report

Posted 5 days ago

“Amazingly good service, extremely helpful, and wasn't rushed at their company address, advising the correct refills for just 2 ancient ball point pens. Thank you so much, very highly recommend, regards Victor..”

Helpful Report

Posted 5 days ago

“great range of quality products at the right price, quickly delivered”

Helpful Report

Posted 1 week ago

“Excellent service with very quick delivery!!”

Helpful Report

Posted 1 week ago

“Really pleased, great communicatin, diary arrived well packed, love the cover, it matches the website photo well ...”

Helpful Report

Posted 1 week ago

“Great prompt service.”

Helpful Report

Posted 2 weeks ago

“Great communication, prompt shipping, quality product.”

Helpful Report

Posted 2 weeks ago

“Excellent choice of pens. Great service. Prompt delivery and good price.”

Helpful Report

Posted 2 weeks ago

“From ordering to delivery an excellent service and refills were exactly what I was looking for.”

Helpful Report

Posted 2 weeks ago

“Surprisingly quick shipping all the way to Texas. My order was packed well, and everything was as expected.”

Helpful Report

Posted 2 weeks ago

“A really excellent company to deal with which sells wonderful products for some of the best prices on the web. Highly recommend.”

Helpful Report

Posted 3 weeks ago

“Professional attitude, very helpful customer service, fast shipping and delivery, great experience!”

Helpful Report

Posted 3 weeks ago

“Excellent service!”

Helpful Report

Posted 3 weeks ago

“Excellent service, I was kept informed at every stage of the purchase and I was delighted with the pencil when it arrived.”

Helpful Report

Posted 3 weeks ago

“lovely caran d’arche pens for gifts.”

Helpful Report

Posted 3 weeks ago

“The purchase of this rollerball pen completes my collection of Graf von Faber-Castell pens and pencils and I enjoy using each of them daily. Excellent quality product. Excellent pricing and speedy delivery. My only gripe is that I should have ordered a fine refill at the same time to replace the medium that came with the pen, but that's on me and doesn't detract from the Pen Company. I wouldn't hesitate to make another purchase.”

Helpful Report

Posted 3 weeks ago

The Pen Company is rated 4.9 based on 8,868 reviews